Promptly

Customer support emails, supported with autopilot

4.0
1 review

7 followers

Are your work days filled with support emails? Promptly helps scale your customer support by automating replies directly in Gmail. Trained on your knowledge base and writing style, Promptly is designed to answer customer inquiries and requests on the fly. 📥
Promptly gallery image
Free Options
Launch Team
PinMe
PinMe
Publish Sites in Seconds. Tamper-proof by design.
Promoted

What do you think? …

Han Wang
Hello fellow product hunters 👋 As a founder, my mornings have always been filled with customer emails. While I love hearing from users, answering emails can be time consuming and draining. That's when the idea of automated email replies from a source of truth first came to fruition. To get initial feedback, our team launched Dunder Email, a demo trained on information related to Dunder Mifflin from "The Office". We learned a great deal, but most importantly, how customers interact with a company's knowledge base. After months of hard work, we present to you Promptly! Promptly helps support teams put customer service on autopilot by generating replies based on your knowledge base. We built Promptly with every intention to ease the jobs of customer support reps at companies, big and small. Start automating in just 30 seconds: 📧 Login with Gmail 📄 Connect your knowledge base (website, documentation, etc.) ✨ Watch the magic in action –– automated email replies with the click of a button I'm eager to hear how Promptly can support your team –– sign up for 10 free drafts a month with no credit card required. You can also email hi@promptly.to for a 20% discount your first three months on any paid plan. Happy hunting, Han
Manik Uddin
Thanks for sharing the most important topics
Han Wang
@manik_uddin Thank you Manik for the kind words!
Manik Uddin
@han_wang6 Thanks for your lovely reply
Ken Moo
Very smart. Does it use A.I to craft those replies?
Han Wang
@ken_moo Hey Ken! It does indeed with GPT-3 and an in-house AI model
Pete Myers
super neat! how much data is typically needed to training the ML model?
Han Wang
@pete_myers So little. Just your knowledge base!
Pete Myers
@han_wang6 Would you mind pointing me to a demo? I'd love to see an example knowledge base and answers that can be generated from it. Particularly in response to questions not directly covered by an item in the knowledge base. Thanks!
Han Wang
@pete_myers Hey Pete! You can check the demo directly from your landing page at https://www.promptly.to/
MD SHOFIKUL ISLAM
Congrats on the launch! I love it!
Han Wang
@sabina100 Thank you MD!
Zahid Anwar
wow.. awesome product who are working marketing based job.. ✌️✌️
Han Wang
@zahid_anwar Thank you Zahid! We do love helping people in marketing and customer support
Mark Pereira
I love it, well done! I just tried and i love discount, thank you!
Renee Hoh
@baton_team great! let us know if you have any feedback –– we'd love to improve Promptly!
Mark Pereira
@renee_hoh so far everything is great :)
123
Next
Last