Presto

Presto

A new way to create beautiful and intuitive how-to guides

12 followers

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Create intuitive how-to guides that quickly resolve customer support tickets. Easily organize a series of screenshots and video walk throughs that you can instantly share with your customers.
Presto gallery image
Presto gallery image
Presto gallery image
Launch tags:Design Tools•Productivity•User Experience
Launch Team
AppSignal
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What do you think? …

Richárd Zoltán Tóth

It's a bit too simple at this moment, but this can be great in the future.

Pros:

Easy to use.

Cons:

No ability to add files other than pictures and videos.

Ashok Raju
Outflow
Maker
@richard_zoltan_toth thanks for the review! Curious to hear what additional features would you like to see in the future? What types of file formats would you like to add? Appreciate your feedback :).
jepatel
This is great. Feature request: the ability to add images into the preso directly from Google image search.
Ashok Raju
Outflow
Maker
@jepatel Interesting idea. So I assume you can easily screenshot your own product from your computer, so what kind of images would you grab from Google image search?
Mike Sela
Looks like a frictionless way to share demos, support ticket information, or pretty much anything where you need to show how something does or doesn't work!
Ashok Raju
Outflow
Maker
@mmmmmikes "or doesn't work!". That's a really good point. This would make bug reports so much easier for users! Thanks for the feedback :)
Vig Shetty
Love it. Great idea and design!
Sonya Jain
Love it! I can see our customer support team finding this useful
Justin de Guzman
Great job Ashok, this looks awesome!
Ashok Raju
Outflow
Maker
@justindeguzman_ Thanks Justin :).

I request some features: 1. Inline embed feature: I can embed directly Presto content to my blog posts. 2. HTML support: I can drive the customer to other Presto project or my pages. 3. CNAME and white label: I can hide Presto branding 4. Media URL import: I can skip the upload from my computer and upload from URL that super fast and useful. 5. Comment support: customer can leave their comments. 6. oEmbed support: I hope a feature just copy the Presto link and paste to my content and it change to the content. It look like Youtube does. 7. Markdown support: if you don't support HTML for some security reasons, please support Markdown as Trello did.

Pros:

Fast and useful for support

Cons:

only photos and videos.

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