Presto

A new way to create beautiful and intuitive how-to guides

12 followers

A new way to create beautiful and intuitive how-to guides

12 followers

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Screenshots and screen recording apps

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Customer support tools

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Video hosting platforms

Create intuitive how-to guides that quickly resolve customer support tickets. Easily organize a series of screenshots and video walk throughs that you can instantly share with your customers.

Launch tags:Design Tools•Productivity•User Experience

Launch Team

Migma AIEmail marketing from Grok Bot

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Maker

Hi everyone! Excited to post my first ever product on ProductHunt :). I created this tool because I personally kept having to share how-to's, product demos and explainers with several people over email. I realized I was doing the same thing over and over: create a step by step guide with text, images and videos. So I built a tool that made this process super easy. To see how it works, here's a product demo of how you would create a product demo (inception!) on Presto: https://www.getpresto.co/s/seDSw... And here's an example product demo for slack: https://www.getpresto.co/s/keH46...

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7yr ago

@ashok_raju looks nicely done. Out of interest though, how is this significantly better than, say a knowledge base article with step by step headings in a flow down a page?

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7yr ago

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Maker

@samrye_enspiral Thanks for trying Sam! Yeah that's a good point, but I found myself and others in Customer Support having to still respond with one off instructions (over email for example) to users with unique issues/questions. Do you use a knowledge base wiki? If so, how easy is it for you to create something like this and share?

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7yr ago

@ashok_raju Really nice and simple product! It would be great to be able to do screen shots or screen captures directly from the product. Maybe with a chrome extension or desktop app?

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7yr ago

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Maker

@yuna_akazawa1 Thanks for the feedback! I'm definitely considering this to make it even easier to create the media itself.

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7yr ago

@ashok_raju I've worked with various forms of customer support before. I would probably use a KB wiki (whichever - they're much of a muchness) and use Loom to do video grabs and walkthroughs, then just embed in the page.

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7yr ago

Spike

@ashok_raju I can't hear the background music on the slack video. Also, how can i embed this on my own website?

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7yr ago

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Maker

@ktkaushik Hey Kaushika thanks for trying the product! Regarding video and audio, my thought process was that audio requires users to put on headphones making it more difficult to consume. I was initially thinking of only supporting images and GIFs, but it was easier to just allow audio-less video. Very open to learning and improving the product based on your feedback - how important is audio to you? What are your thoughts on the product restricting this to make it easier for users to consume? Also right now there is no way to embed, but feedback noted!

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7yr ago

Spike

@ashok_raju A how-to guide without video won't make sense in my case.

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7yr ago

No-Code Tees by Maker Threads

Looks like a really useful tool to use within my agency for clients! Any plans on adding analytics to analyse the engagement on each demo?

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7yr ago

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Maker

@lachlankirkwood thanks Lachlan for trying the product! It currently already provided some analytics. From the editor screen if you click stats in the top right you'll be able to see unique views, location and time spent. What other analytics would you be interested in?

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7yr ago

I've signed up a few days ago and I really like it! Question to the maker of Presto @ashok_raju how come the startpage of presto is now displaying a complete different service (sales collateral, live chat and analytics)? Are you shutting the how-to guide service down???

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7yr ago

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Maker

@hi_iamben Can you confirm that it's still an issue. We fixed a few things and it should be back up.

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7yr ago

@ashok_raju Looks good 👍

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7yr ago

It's a bit too simple at this moment, but this can be great in the future.

Pros:

Easy to use.

Cons:

No ability to add files other than pictures and videos.

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7yr ago

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Maker

@richard_zoltan_toth thanks for the review! Curious to hear what additional features would you like to see in the future? What types of file formats would you like to add? Appreciate your feedback :).

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7yr ago

Looks like a frictionless way to share demos, support ticket information, or pretty much anything where you need to show how something does or doesn't work!

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7yr ago

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Maker

@mmmmmikes "or doesn't work!". That's a really good point. This would make bug reports so much easier for users! Thanks for the feedback :)

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7yr ago

Doji

This is great. Feature request: the ability to add images into the preso directly from Google image search.

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7yr ago

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Maker

@jepatel Interesting idea. So I assume you can easily screenshot your own product from your computer, so what kind of images would you grab from Google image search?

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7yr ago

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