We're using it for our B2B SaaS - and it's a life saver! So many great templates, easy navigation. On the negative side, their support team could be a tiny bit faster. For the rest - we are loving it!
I switched to OptiMonk because of the targeting, with OptiMonks biggest competitors, their targeting sometimes just don't work, despite doing all the settings correctly.
Pros
It's just the best tool of its type on the market. What is really outstanding about this product is 1) the simple drag and drop popup editor, 2) the wheel of fortune template 3) Animated Christmas template 4) Count down timer (can be added to any template). 5) Geolocation is top-notch with OptiMonk, especially when compared to the other tools on the market. Every aspect of targeting just works. I also love the ability to use popups as a conversion funnel, setting popups to work as a series. Also, it works with any ecommerce platform and any email marketing platform.
Cons
In terms of what's missing, - Id say Inline notifications and its own chat feature. That being said it does have an integration with Recart.
Excellent additional revenue generation, up to 1:20 ROAS. MUST HAVE for e-commerce store owners and agency owners who have clients with email marketing revenue generation vision.
Optimonk is one of the best out there. It helps in growing your email list and collecting feedback of visitors on my blog. I've only started using it for two days and I'm already loving it.
The software, UX, UI, support, and price are all excellent, and this is the best in class solution for popups on Shopify. It drives great ROI at huge scale, and if you're not using it or something like it you're leaving money on the table.
It’s a misbelief that visitors hate popups. Visitors hate bad popups. Good ones, that create real value and customized user experience, are appreciated. That’s why I love OptiMonk. Thanks, guys