Reviewers consistently say Less Annoying CRM succeeds by staying simple without feeling bare-bones. They describe it as intuitive, quick to learn, and easy to customize with pipelines, groups, custom fields, and contact imports, making it practical for small teams, solopreneurs, and real estate or advisory work. Many say it replaces more cumbersome CRMs they stopped using. Support is a recurring strength: responsive, human, and helpful across onboarding and daily use. The only clear limitation mentioned is that some features, like SMS notifications, appear to be US-specific.