Do you use Keatext?
What is Keatext?
Keatext brings the voice of customer and employee into your day-to-day activities. Easily understand what drives engagement and get tailored AI-based recommendations to improve people experiences.
1. Upload feedback with a seamless setup by importing your own data files or using our integrations
2. Understand the experiences you deliver and identify blind spots and key drivers that impact satisfaction
3. Recommend actions with the most impact with AI-driven suggestions
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Keatext
Keatext’s AI platform mimics human comprehension of text to interpret customers’ written feedback across various channels to highlight recommendations improving the customer experience. The solution enables organizations to audit customer satisfaction, identify new trends, and keep track of the impact of actions or events affecting the clients.
