Name: Intryc
Rating: 5.0 (4 reviews)

Intryc scores and gives feedback on real support conversations. Now with AI simulations, agents can role play real past tickets and get scored instantly, cutting onboarding time by 50 percent and saving CX leads 12 to 15 hours of manual training each week.

⭐️ 5/5 — A Game Changer for CX Training & Quality I’ve had the privilege of trying out Intryc and I’m seriously impressed by what the team has built. It’s rare to find a tool that genuinely adds measurable value from day one — Intryc does just that. What stands out: High accuracy scoring — Intryc’s AI scores support tickets against your SOPs with around 90% precision, giving teams clarity and objective feedback. Product Hunt Realistic simulations — Rather than canned scripts, agents can practice on scenarios derived from actual tickets. This makes training far more relevant and effective. Product Hunt Time saved for coaches and managers — The data shows onboarding and training time can be reduced by up to 50%, with managers reclaiming 12–15 hours per week. Product Hunt Actionable insights & targeted coaching — Instead of generic feedback, Intryc helps identify exactly where each agent needs support, making coaching sessions much more focused. Product Hunt Continuous improvement built in — As processes evolve, Intryc adapts, so both new hires and seasoned agents can stay aligned without constant manual updates. Product Hunt A few suggestions / things I’m excited to see in future updates: It would be amazing if Intryc supports AI-assisted drafting or response polishing during simulations, to mimic real-world workflows even more closely. (The team seems aware and may already be exploring this.) Product Hunt Expanding out-of-the-box integrations (beyond Zendesk, Intercom, etc.) will make the onboarding experience even smoother for teams using niche or custom tools. Product Hunt Bottom line: Intryc isn’t just another CX tool — it’s a foundational upgrade to how support teams learn, evolve, and deliver quality at scale. Whether you run a small startup’s support desk or manage a large CX org, I believe this tool has the potential to transform how you measure, train, and grow your team. Highly recommended.

Wow, thank you for this great review, Finoana! We appreciate all your support! Here to chat all things support quality at any time!

Just checked out Intryc, and it’s a really impressive launch! The idea of using AI to score tickets against SOPs with around 90% precision is a huge time-saver for support and operations teams. It takes a lot of the guesswork out of quality control and makes process compliance way easier to track. The interface feels intuitive, and the automation behind it seems solid for a brand-new product. Excited to see how it evolves and integrates with more tools over time!

Thank you for your kind words, Jenalyn, we appreciate your support! Happy to walk you through the product anytime you'd like! :)

Intryc is a strong option for companies that handle large volumes of customer support tickets and want better visibility & quality control.

Thank you so much for the feedback and support, Khukumani!

This is such a smart use of AI for CX teams, turning real support conversations into training simulations sounds like a huge efficiency boost. Love that it focuses on feedback and measurable improvement, and not just automation.

Thank you for the great feedback and support, Bobby! We appreciate you!

Intryc

AI scores tickets to your SOPs with 90% precision

AI scores tickets to your SOPs with 90% precision

Intryc Reviews

The community submitted 4 reviews to tell us what they like about Intryc, what Intryc can do better, and more.