Helply is the complete AI-native support platform, rebuilt around agents that investigate, resolve, and take action. Formerly Groove, it pairs a full help desk with agents that issue refunds and hand off when judgment is needed. Unlimited users on every plan.
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Really excited to see you back with another great looking product @alexmturnbull - can't wait to follow along with what I'm sure is gonna be another interesting build in public journey too!
@deaktomi One of our first VIPs, thanks so much for believing in us early and for your weekly reports. You and Jovan have truly helped shape our AI. Looking forward to continued success 💪
@marioandrearaujo thanks Mario! 20 years?! I'm feeling old LOL. Thanks for following all these years and excited for you to give Helply a spin when you're ready :)
Report
Huge congrats on the launch! 🎉 Helply’s outcome‑driven AI support and bold guarantee feel like a perfect fit for the PH crowd.
Excited to give it a bash, especially after seeing how badly so many of these other AI tools have performed, it’s refreshing to see folks putting money where their mouth is on a refund like that.
And considering it is the folks from Groove, no doubt this will be awesome.
Really excited to see you back with another great looking product @alexmturnbull - can't wait to follow along with what I'm sure is gonna be another interesting build in public journey too!
Helply
thanks @dylan_hey! Let's go!! 🚀
Groove
@dylan_hey thanks man! We'll be sharing it all :)
Glad I was part of the VIP program and helped to shape how Helply actually helps SaaS like us https://helply.com/customers/kameleo
Groove
@deaktomi One of our first VIPs, thanks so much for believing in us early and for your weekly reports. You and Jovan have truly helped shape our AI. Looking forward to continued success 💪
ProductLed Stack
Congratulations on this launch folks!
I've been following Alex and team for over 20 years and Helply is definitely on my list of tools try very very soon!
Helply
@marioandrearaujo that's awesome. Can't wait to have you test it out and get your feedback! Let's go! 🚀
Groove
@marioandrearaujo thanks Mario! 20 years?! I'm feeling old LOL. Thanks for following all these years and excited for you to give Helply a spin when you're ready :)
Huge congrats on the launch! 🎉 Helply’s outcome‑driven AI support and bold guarantee feel like a perfect fit for the PH crowd.
Helply
thanks @zeiki_yu! we are so proud of this product and appreciate you checking it out :)
Groove
@zeiki_yu thanks! all in on the outcome 🚀
This looks so sweet 🤘
Excited to give it a bash, especially after seeing how badly so many of these other AI tools have performed, it’s refreshing to see folks putting money where their mouth is on a refund like that.
And considering it is the folks from Groove, no doubt this will be awesome.
Helply
@nickfinch boom, love it. Reach out, we'll set you up with a VIP account ;D
Groove
@nickfinch ❤️
Finally, AI support that actually closes tickets
As a business owner, I don’t need AI that suggests replies — I need AI that resolves problems.
Feels less like a bot, more like my new best support rep who never sleeps!
Helply
@rob_traffie haha, exactly! that was the exact intention behind Helply. Let me know if you need help setting up your account :D
Spiritory
Really nice concept here! Great job!
Groove
@andy_wong4 Thanks Andy!