Feedbakk.io

Get feedback. Make it a conversation

62 followers

Get feedback. Make it a conversation

62 followers

Feedbakk.io is a tool for collecting user feedback, feature requests, and turning then into a conversation. Try it today and start building better products with the help of your users!

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Launch tags:User Experience•Customer Communication•Tech

Launch Team

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Maker

Hey everyone 👋 Today I’m very excited to share the launch of Feedbakk.io! Inspiration for Feedbakk.io comes from two places. As an indie developer, I usually had plenty of ideas, but needed a sustainable, engaging, frictionless way to learn what my users actually need. Or what they think about the product.  As a user myself, the best experience I had, was when I could reach out to devs and strike up a conversation. I usually got the support or the features I needed, but I also felt invested in their success - hey, they’ve built something for me! Enter Feedbakk.io, a lightweight way to build together with your users. Just add our widget to your website, localise it to get better engagement, and start talking with your users.  What’s next for Feedbakk.io?  Feedbakk.io is launching with two integrations - Trello and Github. No one wants a new tool for their backlog, if you’re already using one, right? So the feedback, feature requests and issues can be automatically synced to the tool you’re using. We’ll keep adding more apps to sync your feedback to, as the demand comes.   And also, with your users talking to you, we’re thinking of adding sentiment analysis to the mix. To have an overall sense of how the users feel towards the product, how the sentiment changes over time, and also, how the sentiment of each conversation progresses. In the meanwhile, check out the product at https://feedbakk.io and leave us feedback using the widget on the right. Try out the live demo, to get the look and feel of the product: https://feedbakk.io/demo  And follow our roadmap, to see where this journey takes us: https://trello.com/b/au63uv0w/ro...

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4yr ago

@ignasv Great product! Congrats on the launch!

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4yr ago

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Maker

Thanks, @mary_joy_maquiling

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4yr ago

@ignasv Hi! Great to hear about the launch of Feedbakk.io - sounds really useful and I'm looking forward to seeing what's next for it.

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4yr ago

@ignasv Hi! Thanks for sharing the launch of Feedbakk.io, it sounds really interesting and useful. What a great idea to integrate with Trello and Github so that feedback can be automatically synced.

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4yr ago

Looks great - intuitive and minimalistic. Congrats! 🙌 As I understand the issue is added to Trello/GitHub automatically. Could the ticket be created only when the admin approves it?

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4yr ago

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Maker

Thanks! Yes, that's definitely possible. The feedback is always created on Feedbakk.io and then sync'ed downstream. So we could add an optional decision gate before the sync

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4yr ago

That's a great idea! @ignasv It sounds like Feedbakk.io can provide users with an engaging and frictionless way to give feedback and get the support they need.

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4yr ago

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Maker

Exactly. The assumption is that if we remove the friction, keep up the conversation, it would greatly improve user engagement with the product

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4yr ago

Great product! I love the idea of making feedback a conversation rather than just a one-way street. It makes it much more interactive and engaging for both the sender and receiver. Keep up the good work!

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4yr ago

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Maker

Thanks, @justinasg. Appreciate the feedback!

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4yr ago