Decky

Community management for busy people

5 followers

Community management for busy people

5 followers

Overwhelmed with feedback on Discord? Collect feedback in a structured way. Lacking Discord engagement? Rally your fans with real-time updates. Can't decide which feedback to work on? Let your community help by upvoting feedback and adding additional thoughts.

Free Options

Launch tags:Productivity•Marketing

Launch Team

EneyProactive AI for Mac. Free test, 20,000 credits.

Promoted

Decky

Maker

Hey Product Hunt 👋 We love Discord for hosting our community and gathering feedback but we struggled with keeping track of all the ideas being reported. Know these problems? 🤔 Somebody posts a cool idea, but where do to track it? Manually copy'n'paste it to a different text file or sheet or into your project management tool? ✉ How do to inform a user that their feedback has been seen and acted on? Keeping track of where feature ideas originated from is time-consuming. ✍ How to follow up if there are additional questions? Wrestling with lots of different DMs. 🌩 What if a user has additional thoughts. How do I associate the extra information with the original report that is somewhere else? 📷 Assuming I gathered additional information, how do I forward it to the person implementing the feature or fixing the bug? Do I screenshot the private conversation with the user? All in all we found the process quite time-intense which caused us to often not engage properly. Our community notices of course. It is demotivating shouting feedback into a void without proper follow-through, resulting in a lack of engagement. Forwarding our audience to a separate feedback website that requires its own login didn't work for us. After all, fans have already made it to your Discord server and want to speak their minds right there. That's what we're solving with our Decky bot! A trusty bot that not only helps you save time and energy on your community management, but will prompt your community to become more active as they see the effect of their feedback. Let your community managers work on actually interacting with the community instead of tying them up in busy bookkeeping work. Here's what Decky does: 💡 Use easy slash commands to collect feedback and bug reports. ✍️ Let your community help prioritize feedback by letting them upvote. 👀 Update your fans regarding the state of their feedback by automatically augmenting it with status updates like "seen by developer", "assigned to milestone" and "done". 🎙 Automatically shout-out users that provide useful feedback 💯 Rally your community with automatic leaderboards that ranks all the recent feedback. ✨ Manage all the feedback from Codecks - a playful project/community management tool for creative teams. Discord is everywhere now. A lot of users have to come to expect this level of real-time customer support. But if you’ve ever struggled with using Discord effectively, you should try our bot. It has a genereous free plan. The pro plan gives you the ability to ramp up your community management even more. We hope you like 💘 Decky as much as we do. Let us know what you think!

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4yr ago

Howitzer for Reddit

Wow such a useful tool for how simple of an idea it is. Great job, will be implementing this in our community. Thanks for sharing

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4yr ago

Decky

Maker

@stefan_kotevski Thanks, thats great to hear! And don't hesitate to get back to us should you have any questions or feedback :)

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4yr ago

Trello Tip Generator and Newsletter

Seems useful! Just shared with a discord community I'm part of as they're often trying to organize feedback from folks. Great idea!

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4yr ago

Decky

Maker

@britt_joiner Awesome! Thanks so much.

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4yr ago

Gnars ◧-◧¬

This would be popular among DAO communities for sure. So many ideas get shared and subsequently lost into the abyss that is a discord channel. Nice work!

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4yr ago

Decky

Maker

@hausen Thanks! And yes, that's definitely a very valid use case :)

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4yr ago