Cognito Forms is a powerful, no-code form builder that enables you to create, manage, and automate data collection in minutes. Start with a template or AI generator, then drag-and-drop fields to customize with advanced features like workflow automation, conditional logic, repeating sections, and calculations. Integrate with existing systems, assign tasks to internal or external users, control access, and maintain data security and compliance. Ideal for teams and businesses of all sizes.
The community submitted 9 reviews to tell
us what they like about Cognito Forms, what Cognito Forms can do better, and
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4.7
Based on 9 reviews
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Cognito Forms is praised for its versatility and robust features, making it a top choice for businesses and consultants across various industries. Users appreciate its intuitive interface, which simplifies form creation and management, and its ability to handle complex workflows and automate administrative processes. The platform's reliability and flexibility are highlighted, with users noting its seamless integration and scalability. Support is frequently commended for being responsive and knowledgeable. While some users desire more visualization options, overall, Cognito Forms is highly recommended for its continuous innovation and customer-centric approach.
Have used Cognito Forms for many years at two companies, and the form builder is excellent. Haven't had a chance to use the client portal yet and I'm not 100% sure if we will since we have alternate solutions in place, but I do have one potential use in mind that I'll consider. The actual form builder is excellent. There are options that are a little more hidden around submitting workflows to webhooks that are not as obvious that they exist as I wish they were, and their lookups work but are sometimes frustrating compared to an actual database especially when trying to tie in some automations. I wish the end user portal offered Passkeys as an option for users rather than only email authentication (which I hate as a user), or SSO via Google or Microsoft alternately, which would make it more compelling as I would love to have SSO-authenticated forms for end users and it would improve our use-case substantially. But the features they do have are quite impressive and they do keep developing new ones regularly. Price increases over many years do happen but have mostly been reasonable.
I've used Cognitoforms for several years now. It's a very versatile tool. I've used it to make very simple and very complex workflows. The lookup/person fields are fantastic for keeping data consistent between forms for easy analytics. Document generation and automatic e-mails have allowed us to entirely automate some administrative processes. Support is friendly, knowledgeable, and responds quickly. Frequent feature enhancements. Highly recommend.
@christian_arick Thanks so much for the great review! It's awesome to hear how you're using Cognito Forms. Big shoutout to our support team too — they’ll love hearing this. We really appreciate the recommendation!
I’ve been using Cognito Forms for 7 years as a consultant, and it works across multiple industries and workflows. It allows for complexity yet it is agile in development, and can quickly be scaled up with no issues. The addition of the workflow feature is truly a game changer and will put Cognito Forms into the mix as a top 5 form builder in the world. The support is great and has always been able to resolve even very complex issues. I would highly recommend.
What's great
flexibility (4)workflow automation (2)great support (4)scalability (2)
We use cognito forms on many different projects.
It is very robust. We created a covid registration app with 100K registrations per week. Never a problem. It is a very clever concept. It helps you create very sophisticated forms fast and still with all the options. It's like coding without having to code.
I’ve been using Cognito Forms since 2018 and have been continually impressed by how much the platform has grown and improved over the years. The interface is intuitive and easy to use, making it simple to create forms that work seamlessly for both our team and our clients.
It’s by far the best tool we’ve found for collecting information, signatures, and other submittals from our clients. The reliability and flexibility of the platform have made it an essential part of our business processes. Highly recommend!
@amanda_wright1 Wow — thank you! We’re delighted that you’ve been with us for 7 years and that Cognito Forms has become such a vital part of your workflow. It’s awesome to hear the platform’s growth has made a real difference for your team and clients. Thank you for the kind words and the recommendation — we truly appreciate it!
I'd have given it 5 stars until they hit me up to come and leave a review for their new "client portal" which they are all so excited about. But it just rubs me the wrong way. For sure it's a great idea for what is actually a great product. But here's the rub. If you want to use it as they described you must have the Enterprise plan which is 3 times what I am paying now. And that really burns.
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Thank you so much for sharing your honest feedback — and for being a customer who values what we’ve built. We hear you. We’re excited about the new Client Portal, but we completely understand that introducing it on both the Team and Enterprise plans may feel frustrating if you were hoping to use it right away.
The decision to include it with Team and Enterprise plans was based on the infrastructure and security requirements necessary to support features such as branding, secure guest access, and advanced client collaboration at scale.
We’re truly grateful that you're part of the Cognito Forms community, and we’ll continue to innovate new features and improve our product for all customers and plan levels.
Best form builder on the planet - but it’s so much more than a form builder. I have used the product since 2019. I have seen their growth - this company is committed to innovation and on going improvement. They truly care about their customers - they have a great support team that is always there when you need help.
What's great
frequent feature enhancements (3)great support (4)
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@dr_aaron_smith! Thanks so much for the awesome review! We’re thrilled to have had you with us since 2019 and really appreciate your kind words. We’re lucky to have you!
I use CognitoForms to manage engagement with a bicycle club. The form builder allows for easy creation of dynamic forms that cater to different levels of user engagement.
@christian_arick Thanks so much for the great review! It's awesome to hear how you're using Cognito Forms. Big shoutout to our support team too — they’ll love hearing this. We really appreciate the recommendation!