Ariglad YC W23

Hey ProductHunters! 👋👋👋 🥳I'm excited to finally share Ariglad with you. After a big pivot, our team is proud to present our AI-powered help center automation tool. We integrate with tools like Zendesk, Notion, Slack, and more, offering a complete solution to keep your support resources accurate and thorough. 💻 What you can expect from Ariglad: 🔸 Automatic knowledge base article creation and updates 🔸 Seamless integration with multiple platforms 🔸 Empowering your team to review and approve AI-generated content Let me give you 3 examples: Your knowledge base has gaps and outdated content Ariglad analyzes your support tickets, slack chats and product release notes, identifies gaps, and updates or creates new content automatically. Your knowledge base & help center stays fresh and accurate, effortlessly. Your organization is building out your knowledge base Ariglad’s AI can see that the information being shared in support tickets doesn’t exist in your knowledge base. It will use the info in customer comms and release notes to write articles from scratch. You are launching new product features With Ariglad, you just upload your product release notes, and our AI will automatically craft new articles and update existing articles. We’re proud of Ariglad's current capabilities, but we're just getting started. There’s so much more to come, and we're committed to making your support workflows smarter and more efficient! ✨ Boost self serve with an auto-maintained knowledge base ✨ Want to see how Ariglad works? Create a free sandbox account. Follow the link to get started! 📥 Our team will be here all day to answer any questions you have about Ariglad. Leave your questions below! 🚀💻

Congrats on the launch @sarahthemarketer and team. This is one tool I hope everyone including my competitors sign up for. Knowledge Base articles being outdated is incredibly frustrating. I like to read things prepurchase too, in order to see if it does what it looks like it does, if there is a discrepancy who has it wrong - the marketer on the site or the developer in the docs? Who knows. If they are using Ariglad then it should be the website is wrong. Your website is nice too. It would have been cool to see a product demo video We are yet to launch, but you are added to our future tools list. Good luck.

Super awesome idea! However, when I visit the website, it asks for signup without allowing users to see the value proposition first. Was this a mindful decision?

Congratulations on the launch, Sarah! Can you provide more details on how the integration works with Notion and Zendesk?

Congrats on the launch @sarahthemarketer , couple burning questions - Does the AI automatically update the articles based on release notes? For example, if I release a new feature and give the release note context, would Ariglad be able to detect and update everything that might have been affected? Also, does it only support text for now or also handles the visuals required for the knowledge base? Really cool product otherwise and much needed in the space. I thought making the knowledge was the tricky bit, but it turns out the real torture starts with keeping it up-to-date. Glad to see Ariglad is here to save the day ;)

Updating the knowledge base is definitely boring, especially for onboarding. Do you also work with structuring the files? Our base in Customer Success grew as crazy and making it accessible with a good structure was as important as having things written.

Congrats on the launch, @sarahthemarketer, @aliavci, @jordan_gignac, and @sophiewyne. This is a pretty interesting and unique product. As someone who uses Slack every day, I can already see how useful this would be for me. So does the Ariglad crawl through these platforms and make a sort of collection or stack of articles which I can refer to later?