Slack

Team communication and collaboration platform

4.8•974 reviews•

7.2K followers

Team communication and collaboration platform

4.8•974 reviews•

7.2K followers

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Team collaboration software

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Messaging apps

Slack is an application that helps teams communicate and work together by combining messaging, file sharing, and app integrations in one place. It makes it easy for teams to stay connected and work efficiently, whether they are in the office or working remotely.

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4.8

Based on 974 reviews

Review Slack?

Reviewers largely see Slack as the default hub for team communication: fast, organized, searchable, and strong at channels, threads, file sharing, and integrations that pull alerts, tickets, and updates into one place. Many say it replaces much of internal email and works especially well for remote or startup teams. The tradeoff is repeated: without clear channel and notification discipline, Slack gets noisy, cluttered, and hard to navigate. Some also mention thread confusion, uneven search for older messages, feature bloat, performance hiccups, and limits on lower-tier plans.

+975

Summarized with AI

Pros

remote team collaboration (100)

integration with productivity tools (89)

channel organization (60)

real-time messaging (60)

user-friendly interface (34)

search functionality (28)

file sharing (23)

threaded conversations (21)

workflow automation (14)

customizable notifications (12)

Cons

notification fatigue (28)

channel bloat (14)

learning curve (11)

mobile app performance (10)

free version limitations (7)

threaded conversations (2)

video call quality (2)

Pros

Cons

Reviews

All Reviews

Most Informative

•7 reviews

What's great

integration with productivity tools (89)channel organization (60)remote team collaboration (100)

We're a small startup team and Slack is where everything happens - product discussions, QA runs posting into channels, canvases for docs that need to outlive a thread. Most of our tooling reports into Slack now, so it's less a chat app and more the place where the state of the company is visible. It's the first thing I check every morning, before email.

Ratings

Ease of use

Reliability

Value for money

Customization

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6 views5d ago

•15 reviews

What's great

user-friendly interface (34)search functionality (28)file sharing (23)integration with productivity tools (89)real-time messaging (60)channel organization (60)huddles (8)remote team collaboration (100)threaded conversations (21)

Slack is useful because it keeps team communication fast without turning every small update into a meeting.

I use it for project discussions, async updates, quick decisions, file sharing, and keeping different workstreams separated by channels. Threads are especially helpful when the team uses them properly. It works best when the workspace has clear channels and people are disciplined about notifications. Otherwise, it can get noisy quickly.

What needs improvement

notification fatigue (28)channel bloat (14)

Slack can become overwhelming when there are too many channels, unclear notification rules, or too many half-finished conversations. The product works best when the team has communication discipline. Better defaults for reducing noise, cleaning up inactive channels, and surfacing important updates would help a lot.

vs Alternatives

Discord

Microsoft Teams

Slack feels better for work communication because channels, threads, integrations, and search are built around team workflows.

Ratings

Ease of use

Reliability

Value for money

Customization

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58 views1mo ago

•3 reviews

What's great

user-friendly interface (34)workflow automation (14)file sharing (23)integration with productivity tools (89)real-time messaging (60)channel organization (60)remote team collaboration (100)threaded conversations (21)

We run a 5-person startup and Slack is the one tool everyone actually opens without being told to. Threaded conversations are the killer feature for us we can have three parallel technical discussions in one channel without them turning into a wall of unrelated messages. Search actually finds the decision from three weeks ago, which matters more than people think until the day it saves you from re-litigating something. Integrations with our other tools mean Slack ends up being the place where scattered notifications become one coherent feed instead of five separate ones we'd otherwise ignore.

What needs improvement

searching is the thing that need improvement , most of the time I can not find a subject that I had 4 months ago

vs Alternatives

We tried Discord first, mostly because half the team already had accounts, but it never felt like a work tool the culture and UI both scream "gaming server," and it kept getting treated that way. Microsoft Teams was the other real option since it's bundled with the productivity suite some partners use, but the interface is heavier and slower for the kind of fast, threaded, searchable back-and-forth a small team actually needs day to day. Slack was just the first one that felt built for how we actually work, instead of a video-calling app with chat bolted on, or a chat app trying to be everything at once.

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Ease of use

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53 views1mo ago

•7 reviews

What's great

integration with productivity tools (89)channel organization (60)remote team collaboration (100)

Ratings

Ease of use

Reliability

Value for money

Customization

Report

6 views5d ago

•15 reviews

What's great

Slack is useful because it keeps team communication fast without turning every small update into a meeting.

What needs improvement

notification fatigue (28)channel bloat (14)

vs Alternatives

Discord

Microsoft Teams

Slack feels better for work communication because channels, threads, integrations, and search are built around team workflows.

Ratings

Ease of use

Reliability

Value for money

Customization

Report

58 views1mo ago

•3 reviews

What's great

What needs improvement

searching is the thing that need improvement , most of the time I can not find a subject that I had 4 months ago

vs Alternatives

Ratings

Ease of use

Reliability

Value for money

Customization

Report

53 views1mo ago