Salesmachine for Intercom

Turn Intercom into a customer success platform.

get it

With Salesmachine for Intercom, you can turn Intercom into a customer success platform. It scores the health of your customers at every stage of the customer lifecycle based on account-based success metrics. Your customer success team can finally anticipate customer risks to increase retention. Setting it up only takes a couple minutes. Try it out!

Reviews

  • Kamil Rejent
    Kamil RejentCEO @Survicate
    Pros: 

    Easy to set up, Nice integration with Intercom, versatile, enables to act on companies which is AWESOME for B2B

    Cons: 

    Could have more integration, i.e. Chartmogul/Recurly

    We use it at Survicate for monitoring account health of our Customers. Testing the usecase for activation as well. If you use Intercom and miss some CRM features, Salesmachine is something that may come handy

    Kamil Rejent has used this product for one month.
  • Jérémie Doucy
    Jérémie DoucyFullstack dev
    Pros: 

    Great tool

    Cons: 

    Nothing

    A great way to monitor your customers' health

    Jérémie Doucy has used this product for one year.

Discussion

You need to become a Contributor to join the discussion - Find out how.
Florent Quinti
Florent QuintiMaker@florentquinti · Head of Product @salesmachine_io
Hi Product Hunters! We’re really excited to share our new Intercom app. If you have a subscription business you probably use Intercom to communicate with your customers. But what if you could identify risks of churn and upsell opportunities to act accordingly before they talk to you. It will help you reduce churn and increase upsell, right? Introducing Salesmachine for Intercom! ❤️ Salesmachine connects to Intercom to score the health of your customers at every stage of the customer lifecycle based on key success metrics: license utilization, event trends, etc. ✅ When a risk or an opportunity is detected, Salesmachine assigns automatically tasks to customer success managers so they can act. ⚡️ And if you need to automate it, you can configure Intercom auto-messages to be triggered based on Salesmachine success metrics. Hundreds of businesses already use Salesmachine with Intercom to retain and grow their customers. We can't wait for you to try it out!
Jasmine Jaume
Jasmine Jaume@jasmine_j · Product Marketing (Platform) at Intercom
@florentquinti Congrats Florent and team! Love the power this gives to customer success managers. Thanks for integrating with Intercom 🙌
Florent Quinti
Florent QuintiMaker@florentquinti · Head of Product @salesmachine_io
@tales_of_cake Thanks Jasmine for the support and the open platform 😉
Stan Massueras
Stan Massueras@stanmassueras · 🚀
Well done and thank you (from your friends at Intercom 👏👏👏)
Florent Quinti
Florent QuintiMaker@florentquinti · Head of Product @salesmachine_io
@stanmassueras Thanks Stan!