Mava

Mava

Customer Support for Community-Driven Companies

5.0
β€’1 reviewβ€’

209 followers

Mava is an AI-first customer support platform that connects to your community channels. Manage support requests from a shared inbox, track metrics and use AI to automatically respond within private tickets & public Discord channels, 24/7, in 100+ languages.
Mava gallery image
Mava gallery image
Mava gallery image
Mava gallery image
Mava gallery image
Mava gallery image
Free Options
Launch Team
Anima Playground
AI with an Eye for Design
Promoted

What do you think? …

Iris ten Teije
Maker
πŸ“Œ
Hey πŸ‘‹, Really excited to share more about Mava with the Product Hunt community today! We started building Mava 1 year ago and are already working with hundreds of communities, but we don’t want to stop there! πŸ˜€ What have we built so far? πŸƒ Streamline your community support πŸƒ Mava lets you seamlessly support your community across multiple channels (Discord, Web Chat, and Telegram, with more coming soon πŸ‘€). ❓ Never answer the same question twice ❓ Automatically resolve >50% of your community queries. Say goodbye to repetitive work and let Mava’s AI automatically respond to both public and private queries. Seamless handover to moderators if the AI can't answer. πŸ“£ Public Support πŸ“£ Unlike other support platforms, Mava can support your users in public channels, not just private tickets. When a user asks a question in a public Discord channel, the AI bot will answer, 24/7 in 100+ languages. ⏩ Instant Set-Up, No Coding Required ⏩ Train Mava's AI on all your existing support content instantly and let Mava learn in real-time from your community in Discord. What’s next for us? We’ve got tons of plans, but to highlight some exciting developments: πŸ’¬ Additional Community Channels, Group Chats & DMs πŸ’¬ Adding community channels like forums and Slack, and integrating group chats and DMs into our platform. We recognize that managing a community and wanting to be accessible to your community at all times, everywhere, can quickly become overwhelming. Our goal here is to help you 10x your productivity and free up your time to focus on meaningful community engagement. πŸ“– AI-Driven Smart Knowledge Base πŸ“– Keeping knowledge bases and AI training material up-to-date is a challenge. We’re developing solutions to automatically generate and update your knowledge base based on internal docs and the latest community and support conversations in real-time, so you never have to answer the same question twice. Follow Our Journey If you want to follow our progress or have any feedback and suggestions, join our Discord or Twitter Product Hunt Special Promo Get 1 month Premium Whale Subscription for free if you sign up this week (Oct 1, 2023). Code: PHWHALE. Free plan available. Sign Up: https://dashboard.mava.app/auth/... Iris, Co-Founder
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@lfg strong project πŸ”₯ πŸ”₯ πŸ”₯ πŸ”₯ iristenteije
smartrupiya
No doubt mava is great ai project and it's community is so goods and it's team is also too much good and hardworking soon to the moon this project I always support this project.
Mars 🌻
Mava is superb project and this is first ai customer support project no other ai project better than mava but i have one question mav have is own any native token and he plan to launch in future
jhon waston 🌻
Wow mava it's great you giving one Month free trial of your ai customer support product i realy like this service of this project.
Shital Gohil
Congratulations on the launch. The product looks very useful.
Ash Prabaker
Congrats on the launch team! Been a pleasure watching this evolve
Alex MacGregor
Looks cool!
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