Reviewers describe My AskAI as an easy, capable AI support tool that is especially useful for customer service and product information. They praise the clean interface, fast setup, quick answers, and the ability to train it on a custom dataset, embed it on a website, and connect by API. One reviewer says downloaded user questions help them refine content and answer gaps. The main limitation mentioned is the free tier’s question cap, so feedback is strongly positive but based mostly on early testing and straightforward use cases.