Kandid
Consultative AI salesperson for ecommerce
446 followers
Consultative AI salesperson for ecommerce
446 followers
Kandid is an AI-powered sales assistant for consumer brands that boosts conversions by guiding shoppers, recommending products, answering queries, and upselling like a trained store rep - all in real time, 24x7, across your website.
Kandid
@pulkitgarg Hey! Congrats on going live, upvoted, we launched today as well and your feedback would help.
My Juno Health: AI Doctor
@pulkitgarg
Sounds like a game-changer, Pulkit!
Turning websites into true salespeople is such a powerful shift—love how Kandid blends real-time guidance with measurable impact. Excited to see how you scale this!
Kandid
Hey Product Hunt 👋
I’m Bhavya, co-founder of Kandid, and I’m super excited to finally share this with you.
Kandid was born out of a simple frustration we saw in D2C e-commerce — online shoppers today still have the same experience they did 10 years ago. They land on a site, click through a catalogue, maybe read some reviews, and if they’re lucky, they find the right product. But the human touch of an in-store salesperson, someone who can listen, guide, and recommend, is missing.
With Kandid, we wanted to bridge that gap. Our AI-powered sales assistants engage customers in real time, understand their needs, and guide them to the perfect product — all while staying true to the brand’s personality. We’ve seen brands use it to:
Increase conversion rates by guiding hesitant shoppers to the checkout
Improve AOV with intelligent upselling that feels natural, not forced
Reduce support load by automating repetitive queries without losing the human feel
What’s been most rewarding is watching brands light up when they see the impact - more sales, intelligent upsells, happier customers, and a shopping experience that actually feels personal again.
Would love to hear your thoughts, feedback, and even crazy feature ideas. This is just the start for us, and we’re here to make online shopping as warm and effective as the best in-store experience you’ve ever had. 🚀
@bhavyaaurora very intersting product idea for ecomm companies...this use case can also be applicable to retailer apps and distributor apps for better B2B traction.
YouMind
Love the 6–10% revenue claim — impressive. How does Kandid attribute sales it drives: session-level tracking, last-touch, or via UTM/order matching? Can it push events to GA4/Segment/your analytics and produce A/B-testable reports for uplift? Curious about accuracy of revenue attribution. 🤔
Kandid
@jaredl Thanks for the great question! 🙌
We attribute sales using session-level tracking with last-touch attribution. Each conversation session is linked to the user’s journey, so if a purchase happens in that same session, it’s tied back to Kandid.
For accuracy, we also support conversation ID matching via platform integrations (Shopify, WooCommerce, etc.) to verify engagement against actual transactions. This helps us cross-check and avoid over-attribution.
On the analytics side:
We are in the process of building integrations with GA4, Segment, or other analytics tools so brands can measure Kandid’s performance in their existing dashboards.
We provide A/B-testable uplift reports, letting brands compare revenue and conversion metrics with/without Kandid live, so the impact is statistically verifiable.
And not just this, we provide customer insights and intelligence also from millions of conversations that goes beyond basic keyword analysis
The goal is transparency, so brands know exactly how much revenue Kandid is driving, not just estimated influence.
Patio
Congrats on the launch, this looks great! One small thing, it would be great to have a streamed response instead of waiting for the chat response to load completely.
Kandid
@julien_rioux That's a great suggestion Julien! Will surely pass on to the dev team
PopHop
Amazing product! Definitely going to use this for my kids’ product store. The demo absolutely blew me away!
Kandid
@thilina_guruge Thanks Tim! Would love to set up the best salesperson for your store that can give personalised suggestions for every kid's needs! 😀
Leads Ward
Sales processes are always a real pain for consumer brands. Kandid promises to help with that with its AI powered solution. Definitely something that’s needs trying.
Congrats to the team behind Kandid for solving a real problem and for the launch 🚀
Kandid
@dzrmb Thanks a bunch! We want to be the sales layer between the customer and the brand when it comes to online selling!
CodeDesign.ai
Interesting approach to AI sales. Curious how Kandid handles data privacy, consent, and avoids misleading claims while boosting conversions.
Kandid
@mssulthan Thanks for raising this — it’s something we take seriously. 🙌
We don’t collect or store any personally identifiable information — only anonymized conversation transcripts for analysis and performance tracking. It’s always clearly disclosed that the assistant is AI-powered, and any claims made are backed by verifiable product data or proof from the brand. Our focus is on building trust while improving conversions. 🚀