Iris
Send work beautifully, pinned feedback, see what they viewed
153 followers
Send work beautifully, pinned feedback, see what they viewed
153 followers
Iris is the client delivery platform for creative professionals. Send your work as a cinematic full-screen experience: slides, document, or gallery. Clients leave pinned feedback directly on the work, exactly where it belongs. You see which slides they spent time on, which ones they skipped, and what they paid attention to. After every session, Iris reads the data and tells you what it means. No client login. No download. One link does everything. Free to start.
Iris
Iris
@becky_gaskell Yes, that was a core design constraint from day one. Clients get a link, click it, enter their name, and they're looking at the work full screen. No account, no download, nothing to explain.
Pin feedback works the same way. They click anywhere on the slide and a comment box appears. Most clients figure it out without any prompting.
Clipboard Canvas v2.0
I love the concept of pinned feedback right on the work. How do you ensure feedback is actionable for both sides?
Iris
@trydoff The pin anchors the comment to a precise point on the design, so there's no ambiguity about what the client is referring to. Instead of 'the thing on the right feels off' you get a pin sitting directly on the element they mean.
On the creative side, all pins are visible from the dashboard alongside the AI session insights, so you walk into every conversation already knowing what landed and what needs addressing.
The combination of location plus comment plus behavioral data is what makes it actionable rather than just collected.
Clipboard Canvas v2.0
@axeltdesign I was actually asking about the execution plan (post receiving feedback), how do you turn pinned feedback into clear, actionable tasks for both reviewer and creator
Iris
@trydoff Good clarification. Right now the pins and discussion board live side by side in the Vision, so the conversation happens in context of the work itself rather than in a separate thread.
The execution side, turning pins into actual tasks, is on the roadmap. The data is all there. Connecting it to a task or revision workflow is a natural next step.
Appreciate you pushing on that.
Pinned feedback is underrated. The usual flow - send work, client watches, you never know what they looked at - is just broken. Knowing they watched 30 seconds and stopped on slide 3 changes how you follow up entirely. Is the view tracking opt-in on the client side or does it happen automatically?
Iris
@mykola_kondratiuk Automatic. The moment they open the link the session starts tracking. No prompt, no opt-in needed from the client.
You get the data. Your client just experiences the work. They never see the analytics layer at all.
Whoever sent the work should know how it landed.
What if you adjusted the feedback? Do you create a separate Vision or can you update your existing one?
I'm a designer myself and what clients also value is seeing the progress of their submitted feedback. The before/after effect.
I love the product btw. Gonna give it a try in the upcoming weeks.
Iris
@jens_deryckere1 Hi Jen, thank you for your feedback. When you're ready, you can create a new version of the Vision. This will allow you to keep both the latest version and all previous versions. Your client will also be able to access earlier versions of the vision if they want to compare.
I'm a designer myself, and I built that feature because I know clients often ask for that.
The view tracking is the part that actually changes the dynamic. I've sent work over Google Drive and the worst part isn't bad feedback, it's wondering if they even opened it. Knowing what someone actually looked at before they respond gives you a completely different starting point for the conversation.
Iris
@juelz Exactly this. The anxiety of not knowing if they even opened it is almost worse than bad feedback. At least bad feedback means they looked.
With Iris you know the moment they open it, how long they spent, and what held their attention. That completely changes how you show up to the conversation.
thank you for your comment Julian
@axeltdesign Getting precise feedback is always hard, especially when clients give very vague comments.
How easy is it for non-tech clients to start using it without needing explanations?
Iris
@amraniyasser No explanation needed. Clients click the link, enter their name, and they're in. To leave a pin they just click anywhere on the work and type. That's the whole interaction.
We designed it so a designer can send the link to any client, regardless of how technical they are, and it just works.