From Churn to Earn

Retention tactics using behavioral email, NPS, & Slack bots

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Janet ChoiMaker@lethargarian · director of marketing, Customer.io
Hullo, hullo! We're happy to share our latest ebook "From Churn to Earn" - all about how to grow happy customers that stick around. If you've got an online product or app, you probably have experienced the frustration of churning users who leave without even really experiencing what you've got to offer. New user and customer churn happens when you don't focus on their experience post-signup ... which also means there's a great opportunity for you to make an impact on your growth by upping your retention efforts. So we filled 35 pages with actionable strategies and real-life examples—using automation, behavioral email, and NPS surveys—to help you keep your customers. Hope you'll give it a read! And we'd love to hear any feedback and thoughts in the comments here. Plus, we always love chatting about customer marketing & retention overall. If you've been mulling over any related issues/questions, post in the comments too!
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Gregg Housh@gregghoush · Activist, CTO, TV Consultant
@lethargarian Great job with the ebook. Beautiful layout and design work. I actually need customer.io and hadn't found it yet. So I am pretty sure this post here, and that book just got you a customer :)
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Janet ChoiMaker@lethargarian · director of marketing, Customer.io
@gregghoush Aw wow, thanks Gregg!! (Feel free to email me at janet at customer.io with any questions about Customer.io!)
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RaminHiring@ramin · marketing, Close.io
Lots of great, actionable advice in here! + headlines that make reading this book fun :D
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Bill MiksichMaker@billmix · Director of Demand Gen, Customer.io
@ramin Thanks Ramin! Glad you're finding it useful...It was a lot of fun to put together!
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Francis Kim@franciskim_co · Full Stack Human
⚡️ Congrats! Added to: https://www.producthunt.com/@fra...