Zavin - AI-powered CRM built specifically for freight forwarders

by
Freight teams still manage RFQs, quotes, emails, customer context, and shipments across inboxes, spreadsheets, and generic CRMs. Zavin brings it together in one AI-powered CRM built specifically for freight forwarders. Automate RFQ intake, email classification, pricing workflows, lead enrichment, and account management while keeping humans in control. Deploy in under 4 weeks and let AI handle up to 70% of inbound emails.

Add a comment

Replies

Best
Thanks for checking out . Zavin didn't start as a startup idea. It started as an internal problem. Our team at Orient Cargo spent years watching commercial teams lose time jumping between Outlook, spreadsheets, pricing sheets, WhatsApp, and generic CRMs that never really understood how freight forwarding works. Every quote required copying information from emails, customer history lived in different places, and important context disappeared whenever people changed roles or conversations got buried. We looked at the software already on the market, but most solutions were either generic CRMs with freight fields added or operational TMS platforms that weren't built for commercial teams. So we started building our own. Initially, we only wanted to automate RFQ intake. But as we worked alongside freight forwarders, we realized the real problem wasn't quoting, it was fragmented commercial workflows. That's why Zavin evolved into an AI-powered commercial operating layer that connects emails, RFQs, pricing, customer relationships, and shipment context in one place. One thing we were careful about from day one was keeping humans in control. AI is great at reading emails, extracting data, and drafting work, but pricing decisions and customer relationships still belong to experienced freight professionals. After refining the platform with real users, we're now expanding access to freight forwarders, NVOCCs, customs brokers, and logistics companies beyond our own operation. We're excited to hear what you think. We'd love your feedback, questions, or even your toughest criticism, it'll help shape where Navix goes next. Thanks for stopping by!

Finally a CRM that actually gets freight forwarding. The email classification alone saved my team hours of sorting through RFQs last week, and we were live in under a month.

Honestly the email classification part is the standout, basically took a messy inbox and sorted everything into RFQs, quotes, and follow-ups without me babysitting it. Kinda wish I'd had this during peak season.

As someone who's lived in spreadsheets doing this, one thing I'd love is built-in carrier rate benchmarking so I can see if my quotes to shippers are competitive against market averages. Right now I have to ping three different people just to sanity check a lane before sending a number back.

the focus on keeping humans in the loop while automating the messy RFQ and email chaos feels really well thought out. honestly, that 4 week deploy window is a nice touch, shows the team actually built this for real freight ops not some generic CRM dressed up.

Built for freight forwarders is genuinely needed, nice work. One thing I'd love to see is a built-in carrier rate benchmark tool, something that pulls recent market rates for similar lanes so my team can sanity check quotes before sending them out. Right now we still bounce between platforms to validate pricing and it eats up time that the AI should be giving back to us.