Zavin - AI-powered CRM built specifically for freight forwarders
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Freight teams still manage RFQs, quotes, emails, customer context, and shipments across inboxes, spreadsheets, and generic CRMs. Zavin brings it together in one AI-powered CRM built specifically for freight forwarders. Automate RFQ intake, email classification, pricing workflows, lead enrichment, and account management while keeping humans in control. Deploy in under 4 weeks and let AI handle up to 70% of inbound emails.

Replies
Finally a CRM that actually gets freight forwarding. The email classification alone saved my team hours of sorting through RFQs last week, and we were live in under a month.
Honestly the email classification part is the standout, basically took a messy inbox and sorted everything into RFQs, quotes, and follow-ups without me babysitting it. Kinda wish I'd had this during peak season.
As someone who's lived in spreadsheets doing this, one thing I'd love is built-in carrier rate benchmarking so I can see if my quotes to shippers are competitive against market averages. Right now I have to ping three different people just to sanity check a lane before sending a number back.
the focus on keeping humans in the loop while automating the messy RFQ and email chaos feels really well thought out. honestly, that 4 week deploy window is a nice touch, shows the team actually built this for real freight ops not some generic CRM dressed up.
Built for freight forwarders is genuinely needed, nice work. One thing I'd love to see is a built-in carrier rate benchmark tool, something that pulls recent market rates for similar lanes so my team can sanity check quotes before sending them out. Right now we still bounce between platforms to validate pricing and it eats up time that the AI should be giving back to us.