Xence by Gaspar AI
Your Confluence chatbot guru on Jira SM support portal
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Xence - Your confluence chatbot guru on Jira SM support portal

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Instantly answer 50% of employee questions on Jira SM with a ChatGPT powered chatbot - no humans needed! Introducing the first and only bot built for JSM that extracts accurate information from Confluence and crafts human-like responses.

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Best
ChatGPT-powered products are always a good idea! Huge congrats on the launch, keep it up!
Maker
thank you for your support! yes, good to feel like you talk to a human agent who offers instant support :)
This looks like a game-changer for Jira SM support! Can you share any specific use cases where Xence has been able to significantly reduce response times and improve employee satisfaction?
Maker
thank you! Good question! Yes, a great use case is looking for HR-related info which can be scattered around many repositories and is too hard to find. Also anything related to IT support issues, such as VPN, tokens access, folders, etc.
Really excited for Xence, congrats for your launch!
Maker
thank you for your support!
Maker
Thanκ you!
Maker
thank you!
Congratulations on the launch , looks awesome! Does it integrate with other platforms such as Slack or Discord to further enhance its accessibility and reach? Also, how does it handle more complex questions that may require escalation to a human agent? Great job on the solution and the launch! 👏
Maker
thanks so much for your support! and for your questions! so, in terms of integration, we have our Gaspar AI chatbot to integrate with Teams and Slack exactly for the reason you say - this one is specifically for Jira SM. As for more complex questions, if they can't be automatically solved, the user fills in a very simple form right on the platform and it is routed to the right agent. Then following up the process is very easy, it just happens on the platform!
perfect! Thank you for the quick response
Hey there, huge props on the launch of Xence! The way it seamlessly integrates with Jira SM to make help desk stuff a breeze is seriously cool. Those instant, human-like responses? That's a potential game-changer right there! I'm genuinely excited to see how this all unfolds and how it's gonna shake up the game. Kudos! Best,
Maker
thank you for your feedback and comments!
You're welcome. Thank you for a great product!
Maker
Really excited for Xence! Have a great launch everyone!
Maker
thank you!
Maker
So excited for this one guys! Congratulations to everyone involved! 🥳🥳🥳
Maker
thank you! been looking forward to it!
Congrats on the launch team!So excited for this product!
Maker
thank you!!!
Congrats on your launch !!!
Maker
thank you!!
Good luck Marilena and team.
Maker
thank you for your support!
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