WatBox is a Salesforce‑native platform that embeds WhatsApp, SMS, and CTI calling into Salesforce, letting sales and support teams manage customer conversations, campaigns, and automation directly inside their Salesforce CRM with full context and history. We bridge the gap to WhatsApp, SMS, and Voice without your data ever leaving your Salesforce CRM. Compatible with standard and custom objects, our platform supports Omni-Channel and Queues right out of the box.