What part of onboarding turned out to be out of order?
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Day 4 on AffiSpark.
Useful lesson from this week: onboarding problems are often sequencing problems.
The wrong screen shown too early can create more friction than a missing feature.
For paid SaaS, pre-payment and post-payment should not feel the same. If the user has not activated yet, they usually do not need the whole product. They need the next required action.
I’m finding that cleaner sequencing removes a lot of confusion that otherwise looks like churn.
What part of your onboarding turned out to be out of order?
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I think a lot of onboarding flows are designed around the product structure, not the user’s commitment level.