What strategies do you use to re-engage idle users?
How do you personalize your re-engagement efforts based on user behavior and preferences?
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The communication channel isn’t critical and depends on what’s customary in your company. What truly matters is the message itself — it’s important to offer users something new or showcase new use cases for existing features. This isn’t a love story; the relationship between the user and the product is built on mutual benefit, and delivering additional value is what matters most.
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