Q&A

Q: What is TrackEase?

A: An all-in-one platform to track physical assets and software licenses. Tag gear with QR/RFID/asset IDs, manage check-in/out, warranties, and maintenance—plus monitor software subscriptions, assignments, and renewals.

Q: Who is it for?

A: Ops teams, IT, facilities, churches/nonprofits, schools, SMEs—anyone who issues equipment or manages lots of tools, laptops, AV gear, or software seats.

Q: What problems does it solve?

A: Lost gear, unclear custody, missed warranties/PM, surprise license expirations, and messy spreadsheets that don’t scale.

Q: Key features?

A: QR/RFID tagging, instant check-in/out, custodianship history, warranty & maintenance schedules, service reminders, software license tracking (seats, owners, expirations), smart alerts, audit trails, and dashboards.

Q: How is TrackEase different?

A: One unified system for both physical assets and software licenses—no more hopping between tools or stitching spreadsheets.

Q: How do tags work?

A: Print or apply asset tags/QR labels (or use RFID). Scan on mobile/desktop to view details, check items in/out, and log activity in seconds.

Q: Can I track maintenance and warranties?

A: Yes—set schedules, receive reminders, attach service logs, and keep warranty dates visible across the team.

Q: What about software subscriptions?

A: Track vendors, plans, seat assignments, renewal dates, and costs. Get alerts before expirations and see who’s using what.

Q: Integrations?

A: CSV import is available today. We’re prioritizing Google Workspace, Microsoft 365, SSO, Slack/Teams alerts, and label printers—upvote integrations on our roadmap!

Q: Mobile support?

A: 100%. The web app is mobile-friendly so you can scan QR codes and act from the field.

Q: Security & roles?

A: Role-based access, activity logs, and least-privilege defaults. Org admins control who can add, edit, or check out assets/licenses.

Q: Pricing?

A: Simple, transparent tiers so teams can start small and scale. Free trial available—details on our site.

Q: Migration help?

A: Yes—CSV templates and guided onboarding. We’ll help you map columns and clean data fast.

Q: Roadmap?

A: Upcoming: deeper integrations, bulk actions, custom fields, advanced reports, mobile app, and RFID batch ops. Tell us what you need most!

Q: How can Product Hunters help?

A: Try it, upvote/comment with feedback, and share your use case. Your input shapes what we build next.

Q: Launch details?

A: We go live on Product Hunt Oct 27, 2025 at 12:01 AM PDT. Join us and say hi!