Kerem Özgüven

No support

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I deployed a server with great enthusiasm. I see that it is ready but there is no access. There is no ticket system. I asked for help via contact. I have been waiting for a response for hours. Unfortunately, there is no professionalism that I expected.

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Towfiq I.

Maybe give them a day to respond?
Alternatively, you can try pikapods. They are very responsive.

Tareck

Hi Kerem. We didn't get support ticket from you. Feel free to send us an email. Our average response time is around 2-3 hours. Thanks!

Kerem Özgüven

@tsemrc I sent you an e-mail on Friday from this address, through the contact form on your website. But I haven't heard back for 4 days. You can find screenshots below.

Kerem Özgüven

@tsemrc please check ? I'm waiting for server. User: kerem.ozguven@edubook.com.tr