Deleted Server

I had 2 servers and one of them is deleted today. Balance warning email sent by repocloud on saturday and I missed it. Today I see that my server is gone. I sent you thousands of tickets to understand whats going on you've unpaused my other server like a f..ing joke. The most unprofessioanal platform that I've ever seen. I want refund if you cant restore my server. Just added balance of 10$ hoping my server comes back if you guys permanently deleted it give my money back @RepoCloud.io @tsemrc