TheySaid 2.0 - Conversational AI surveys, interviews, user tests, polls
by•
Don’t make users fill out another boring form. With TheySaid, users give feedback while chatting with AI, unlocking insights you can’t get any other way. New to 2.0: ✨AI survey creator | ✨AI conversation upgrades | ✨AI insights analysis | ✨AI action items.


Replies
Theysaid
Thanks everyone for the support ❤️
We're the team that built UserTesting (IPO in 2021), and now we're back with TheySaid to topple the survey + forms category with AI. We're not your grandpa's survey tool, not even close.
With TheySaid, users give feedback while chatting with AI, which gives you 10x more insights. The insights you need to:
Improve on product market fit
Stay close to customer needs and pain points
Iterate on pricing
Improve the quality of your product
Catch disengaged employees early
TheySaid 2.0 brings SO MANY new features based on your feedback. Here are the highlights:
Tell us what you want to learn, AI will create your project for you
Control how AI asks follow ups while users answer your questions
Take action in real time with AI-generated action items
Analyze themes and insights across all of your responses
Theysaid
@chrishicken @masump Yes. you have full control of what questions to ask, how AI will ask dynamic follow up questions.
Grimo
@chrishicken wow this is genius! been waiting for something like this forever 😍 finally an AI that actually understands human conversations 😂 wayyy better than those boring typeform surveys we've been forcing on users. as PM, can already imagine using TheySaid for customer interviews - our team spends hours trying to decode flat survey responses. grats on launch team! cant wait to see how this evolves 👏
@chrishicken That's a remarkable application of generative AI!, Congrats on the launch
Theysaid
@dineshan_sithamparanathan thank you, really appreciate your support 💛
Theysaid
@stainlu thanks really appreciate the support. Yeah I think there will always be a place for forms, kind of like there's always been a place for polaroid pictures and film cameras. But most feedback in the future will be gathered with AI.
This looks very promising to me. I need to try it ASAP and implement it across my businesses. Thanks for coming up with this.
Theysaid
@trumpeter we would love that Peter! We are eating our own dogfood and have had success with screening interviews for hiring, collecting feedback on our onboarding experience, on our website and event at events. Can't wait to hear your thoughts after you've tried it, and thank you for your support!
Theysaid
@trumpeterwe would love that Peter! We are eating our own dogfood and have had success with screening interviews for hiring, collecting feedback on our onboarding experience, on our website and event at events. Can't wait to hear your thoughts after you've tried it, and thank you for your support!
Theysaid
caricature.life
Very interesting usecase to help new age companies get more qualitative feedback on what they are building. - Balaji Team @Layerpath
Theysaid
@balaji_rao1 thank you, appreciate the support ❤️
And you're exactly right, we help companies collect real qualitative feedback, at scale!
Congratulations to TheySaid on launching on Product Hunt! You're transforming the way user feedback is collected.
A couple of questions:
1. Do you have plans to bring TheySaid to a mobile app?
2. I noticed that when trying to use the platform, entering a company URL is required. However, many early-stage startups or non-internet-related businesses might not have a website. How can they get started with TheySaid?
Theysaid
@marin_artisk thanks for your note, here are answers to your questions:
We will probably do a mobile app in the future, but since we send AI conversations to so many people, the most important canvas for us is mobile web (which we support today).
You can use any url to get started, it doesn't have to be your website. For example, it could be a Google Doc or even just Google.com. Our AI will use that URL for context when chatting with your users.
Theysaid
Thanks Marina@marin_artisk for the great questions and for your support!
No immediate plans for a mobile app but would love to learn more about your thoughts there.
Today you can put some info about your business in a Google Doc and share a URL to your file - and we'll use that information as context. Very soon you'll be able to upload a doc directly or enter a description about your organization to give the AI assistant context if you don't have a website.
@amy_long_ts Thank you very much for your patient reply, I understand now and I hope your product will be a big success!
@chrishicken Thank you for the detailed explanation, it is so nice that your team paying attention to the users, I'm sure your product will be loved!
Streak Hunter
AI conversations are the future!
Theysaid
@denisss yessssss!! And just think of all the cool ways it will evolve beyond voice. AI video conversations? AI AR/VR conversations? So much cool stuff to come.
Streak Hunter
@chrishicken I'm so glad to be living in this era—what we're doing right now is absolutely insane!
Glad there aren't any more soul-draining forms...literally the bane of my existence - Love the fact that users can share real insights, everyone knows that feedback is king is the SaaS game too!
This is gonna be revolutionising for customer experience & product research.
Huge congrats on the launch team - I'm excited to see this in action!
Theysaid
@cranqnow most people think of Surveys and Interviews for research, but I'm glad you product up product research. TheySaid is also awesome for user tests, especially BEFORE the product is launched. Just upload images of your prototype or Figma and ask users where they'd click to accomplish tasks, feedback on the UI, or what features are missing.
Theysaid
@alan_rivera awesome Alan, give me a holler if you need any help.
Theysaid
@alan_rivera We've made it super easy to create surveys, just enter what you want to learn from your users and our AI assistant will create and configure your questions! Best of luck with you launch, and thanks for the support!
Interesting approach! But how scalable is this for large enterprises with 10k+ users?
Theysaid
@jackson_wells At scale is the name of the game! We combine the scalability of surveys with the deep insights of 1:1 interviews, making it possible to get qualitative insights at scale for the first time.
AI doesn’t just collect the data—it processes and prioritizes insights, ensuring large enterprises can take action efficiently. Appreciate your thoughtful question!
Theysaid
@jackson_wells I'll add that we also let you create separate (but connected) organizations within your TheySaid account. So for example Product, Marketing, HR, Sales, and Customer Success can all have a separate accounts but connected together for easy switching between teams.
Grimo
wow this is genius! been waiting for something like this forever 😍 finally an AI that actually understands human conversations 😂 wayyy better than those boring typeform surveys we've been forcing on users. as PM, can already imagine using TheySaid for customer interviews - our team spends hours trying to decode flat survey responses. grats on launch team! cant wait to see how this evolves 👏
Theysaid
@stainlu Glad to hear this solves a real business problem for your team. Would you be interested in giving it a try. You can set your AI survey and interview set up under 5 mins, just go to Theysaid.io and sign up for a free account!
Theysaid
@stainlu appreciate the support. This product has evolved with community feedback so we'd love to hear your thoughts on where you want AI analysis to go in the future.
App Finder
Looks like a sophisticated solution, good work!
Theysaid
@konrad_sx thanks for the support. Yeah we're on the cutting edge with the way we're deploying agents, RAG, etc.
Theysaid
@konrad_sx Thanks for your support! While TheySaid does provide detailed qualitative insights, it's one of the easiest apps to use since you have an AI assistant built in