Kevin William David

TheySaid 2.0 - Conversational AI surveys, interviews, user tests, polls

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Don’t make users fill out another boring form. With TheySaid, users give feedback while chatting with AI, unlocking insights you can’t get any other way. New to 2.0: ✨AI survey creator | ✨AI conversation upgrades | ✨AI insights analysis | ✨AI action items.

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Chris Hicken

Thanks everyone for the support ❤️


We're the team that built UserTesting (IPO in 2021), and now we're back with TheySaid to topple the survey + forms category with AI. We're not your grandpa's survey tool, not even close.


With TheySaid, users give feedback while chatting with AI, which gives you 10x more insights. The insights you need to:

  • Improve on product market fit

  • Stay close to customer needs and pain points

  • Iterate on pricing

  • Improve the quality of your product

  • Catch disengaged employees early

TheySaid 2.0 brings SO MANY new features based on your feedback. Here are the highlights:

  • Tell us what you want to learn, AI will create your project for you

  • Control how AI asks follow ups while users answer your questions

  • Take action in real time with AI-generated action items 

  • Analyze themes and insights across all of your responses

Lihong Hicken

@chrishicken @masump Yes. you have full control of what questions to ask, how AI will ask dynamic follow up questions.

Stain Lu

@chrishicken wow this is genius! been waiting for something like this forever 😍 finally an AI that actually understands human conversations 😂 wayyy better than those boring typeform surveys we've been forcing on users. as PM, can already imagine using TheySaid for customer interviews - our team spends hours trying to decode flat survey responses. grats on launch team! cant wait to see how this evolves 👏

Dineshan

@chrishicken That's a remarkable application of generative AI!, Congrats on the launch

Chris Hicken

@dineshan_sithamparanathan thank you, really appreciate your support 💛

Chris Hicken

@stainlu thanks really appreciate the support. Yeah I think there will always be a place for forms, kind of like there's always been a place for polaroid pictures and film cameras. But most feedback in the future will be gathered with AI.

Peter Hansen

This looks very promising to me. I need to try it ASAP and implement it across my businesses. Thanks for coming up with this.

Amy Long

@trumpeter we would love that Peter! We are eating our own dogfood and have had success with screening interviews for hiring, collecting feedback on our onboarding experience, on our website and event at events. Can't wait to hear your thoughts after you've tried it, and thank you for your support!

Amy Long

@trumpeterwe would love that Peter! We are eating our own dogfood and have had success with screening interviews for hiring, collecting feedback on our onboarding experience, on our website and event at events. Can't wait to hear your thoughts after you've tried it, and thank you for your support!

Lihong Hicken
@trumpeter peter, do you mind if we connect offline, I want to learn about your use case and make your first project successful..
Pathange Balaji Rao

Very interesting usecase to help new age companies get more qualitative feedback on what they are building. - Balaji Team @Layerpath

Chris Hicken

@balaji_rao1 thank you, appreciate the support ❤️

And you're exactly right, we help companies collect real qualitative feedback, at scale!

Marina

Congratulations to TheySaid on launching on Product Hunt! You're transforming the way user feedback is collected.

A couple of questions:
1. Do you have plans to bring TheySaid to a mobile app?
2. I noticed that when trying to use the platform, entering a company URL is required. However, many early-stage startups or non-internet-related businesses might not have a website. How can they get started with TheySaid?


Chris Hicken

@marin_artisk thanks for your note, here are answers to your questions:

  1. We will probably do a mobile app in the future, but since we send AI conversations to so many people, the most important canvas for us is mobile web (which we support today).

  2. You can use any url to get started, it doesn't have to be your website. For example, it could be a Google Doc or even just Google.com. Our AI will use that URL for context when chatting with your users.

Amy Long

Thanks Marina@marin_artisk  for the great questions and for your support!

  1. No immediate plans for a mobile app but would love to learn more about your thoughts there.

  2. Today you can put some info about your business in a Google Doc and share a URL to your file - and we'll use that information as context. Very soon you'll be able to upload a doc directly or enter a description about your organization to give the AI assistant context if you don't have a website.

Marina

@amy_long_ts Thank you very much for your patient reply, I understand now and I hope your product will be a big success!

Marina

@chrishicken Thank you for the detailed explanation, it is so nice that your team paying attention to the users, I'm sure your product will be loved!

Denis 🐝

AI conversations are the future!

Chris Hicken

@denisss yessssss!! And just think of all the cool ways it will evolve beyond voice. AI video conversations? AI AR/VR conversations? So much cool stuff to come.

Denis 🐝

@chrishicken I'm so glad to be living in this era—what we're doing right now is absolutely insane!

Sam @CRANQ

Glad there aren't any more soul-draining forms...literally the bane of my existence - Love the fact that users can share real insights, everyone knows that feedback is king is the SaaS game too!

This is gonna be revolutionising for customer experience & product research.

Huge congrats on the launch team - I'm excited to see this in action!

Chris Hicken

@cranqnow most people think of Surveys and Interviews for research, but I'm glad you product up product research. TheySaid is also awesome for user tests, especially BEFORE the product is launched. Just upload images of your prototype or Figma and ask users where they'd click to accomplish tasks, feedback on the UI, or what features are missing.

Alan Rivera
I'm launching early acces next week and was struggling with creating surveys to send to the users. Will definitely have to give this a shot!
Chris Hicken

@alan_rivera awesome Alan, give me a holler if you need any help.

Amy Long

@alan_rivera We've made it super easy to create surveys, just enter what you want to learn from your users and our AI assistant will create and configure your questions! Best of luck with you launch, and thanks for the support!

Jackson Wells

Interesting approach! But how scalable is this for large enterprises with 10k+ users?


Lihong Hicken

@jackson_wells At scale is the name of the game! We combine the scalability of surveys with the deep insights of 1:1 interviews, making it possible to get qualitative insights at scale for the first time.

AI doesn’t just collect the data—it processes and prioritizes insights, ensuring large enterprises can take action efficiently. Appreciate your thoughtful question!

Chris Hicken

@jackson_wells I'll add that we also let you create separate (but connected) organizations within your TheySaid account. So for example Product, Marketing, HR, Sales, and Customer Success can all have a separate accounts but connected together for easy switching between teams.

Stain Lu

wow this is genius! been waiting for something like this forever 😍 finally an AI that actually understands human conversations 😂 wayyy better than those boring typeform surveys we've been forcing on users. as PM, can already imagine using TheySaid for customer interviews - our team spends hours trying to decode flat survey responses. grats on launch team! cant wait to see how this evolves 👏

Lihong Hicken

@stainlu Glad to hear this solves a real business problem for your team. Would you be interested in giving it a try. You can set your AI survey and interview set up under 5 mins, just go to Theysaid.io and sign up for a free account!

Chris Hicken

@stainlu appreciate the support. This product has evolved with community feedback so we'd love to hear your thoughts on where you want AI analysis to go in the future.

Konrad S.

Looks like a sophisticated solution, good work!

Chris Hicken

@konrad_sx thanks for the support. Yeah we're on the cutting edge with the way we're deploying agents, RAG, etc.

Amy Long

@konrad_sx Thanks for your support! While TheySaid does provide detailed qualitative insights, it's one of the easiest apps to use since you have an AI assistant built in


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