Kevin William David

SuprSend - Setup notification infrastructure for all channels in 1 day

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SuprSend is a notification infrastructure to build and manage product notifications across all channels.

With SuprSend API and dashboard, developers and product owners can ship cross-channel notifications fast, iterate on them quickly and scale easily.

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Gaurav Verma
Hey fellow Product Hunters! šŸ‘‹ I am Gaurav, co-founder of SuprSend. I am super excited to bring SuprSend to all of you. First of all, huge thanks to @kevin for hunting us! šŸ™Œ We as developers build and maintain many services in code, one of them being notification service. In the last 5-7 years, API to user communications have exploded across SMS, email, chat apps, mobile and web push. As a consequence, notification service handling them has become quite complex. Developers spend time to build integrations with multiple providers, create templates for each channel, manage scheduling and routing based on preferences, maintain queues to deliver notifications on time while managing scale. Besides, product teams have poor visibility on notifications as everything is inside the code and spread across different teams. Me and my co-founder Nikita Navral (@nikita_navral1) built similar service in all our previous companies, and felt the urge that this layer should be abstracted once and for all. Hence, we built SuprSend to help developers setup a reliable and scalable notification infrastructure within a day. And with our SDK and dashboard, new notifications on all channels can be added in less than 5 minutes. šŸ”” What SuprSend offers: šŸ”ø Ready integrations with vendors across all channels - sms, email, mobile and web push, slack, WhatsApp and app inbox. Easily add channels and trigger notifications with a single API. šŸ”ø Visual template editors to design notifications and edit them on the fly, without involving developers. šŸ”ø All channel analytics together at one place. šŸ”ø Automated delivery node to optimise for success of message, instead of blasting the same message on all channels together. šŸ”ø Detailed logs to easily debug the errors on all channels. šŸ”ø Infrastructure with high reliability and low latency, which scales with you. šŸ‘€ Who is it for: Engineering teams and product managers who send important product notifications from their code on multiple channels will benefit the most from SuprSend. From today, anyone can sign up with their business email id, do POC in our sandbox environment, and go on live on production - within a day. Every month, you can enjoy upto 10,000 workflows for free. Additionally, we are offering 50% off on paid plans for 6 months to PH community who signup today - use code PH50. We would love for you all to try the product and give us feedback on how we can make it better for you! ā¤ļø My team and I will be here all day interacting with you all and answering any questions you may have.
Gaurav Verma
@mahmood_alam1 thank you.
Nikita Navral
Thanks @mahmood_alam1 :)
Mohit Chauhan
@kevin (@nikita_navral1 @gaurav_verma_29 as a tech enthusiasts this is what many big companies was missing and it takes a lot of effort for all to build some pieces of this. This will gonna be a great help for both startups and big enterprises
Nikita Navral
Hello everyone! šŸ‘‹ Really excited to share SuprSend with you all. We have built it with a lot of thought, and would love to have you try us, and give feedback. We are here all day, to meet you all, and answer any questions that you may have on SuprSend. https://suprsend.com/
Anjali Arya
Congratulations on the launch guys! :heart: Loved the product, especially the logs and analytics part. In my past experiences as product manager, I have always struggled to get real-time insight into my notifications. Also, compiling all the channel analytics in one place was quite time-consuming. SuprSend has really solved this problem for us.
Gaurav Verma
Hi @anjali_arya1 , Thank you for the support.
Nikita Navral
@anjali_arya1 Hi Anjali, definitely. I too spent so many hours in the past collating notifications from multiple vendor platforms, and there was no way to tie the same message together across multiple channels, and look at the notification performance holistically. And the same process repeated for me over and over till we started recording incoming status responses - which obviously was unnecessary effort on engineering side. We have solved this in SuprSend. Try our analytics and let us know what you think :)
Rahul Nair
Looks interesting. Congrats on your launch!
Gaurav Verma
@rahul_nair93 Thanks. Do try us out and share your feedback.
Vaibhav Bhalekar
Congratulations on the launch @nikita_navral1 and @gaurav_verma_29 .Been using suprsend for a while now. And being able to send out notifications as a designer, without getting techies involved is a superpower!!! šŸš€šŸš€šŸš€
Gaurav Verma
Nikita Navral
@vaibhavbhalekar @gaurav_verma_29 Hi Vaibhav! We too had a delightful time handling notification usecases of OWN. You have made our product deeper and more robust! Thanks for wonderful feedback. Rooting for OWN guys! :)
divya ahlawat
Congrats on the launch! Product looks super cool, specially the template builder. I work in a B2B2C company, where we have to maintain so many different versions of templates for each of our clients, we have to communicate with our client's customers with client logos, emails, design guideline. Can there be a way to manage them with SuprSend's template builder?
Gaurav Verma
@divya_ahlawat Yes, Every template that you see if Handlebar template. You can pass a brand key which can contain your client logo, name, domain etc and use it to override any part of the content. Please join our slack community and let us know if you face any difficulty.
Nikita Navral
@divya_ahlawat Glad you asked this! Yes, the pain is real - managing multiple version of the same template for different clients is a mess. And making same change across all the templates is even messier. We have solved for that as all the variables like client name, logo, emails, brand guideline can be passed as variables in a single template.
Congrats on the launch! Nice work! šŸ‘
RUCHI AGRAWAL
Congratulations on the launch guys. Sending notifications without tech help is going to save lot of time and tech bandwidth.
Gaurav Verma
@ruchi_agrawal Thank you so much !
Nikita Navral
@ruchi_agrawal Indeed! Have you given SuprSend a try? Let us know what you think? And do share what you are building, would love to see if we can solve your usecases.
Ankit Agarwal
Congratulations SuprSend team on the launch. We at topmate have been using the platform since the beginning and it has been an amazing experience for us and especially for our users! Loved the product...using SuprSend certainly saved significant bandwidth for our team. Loving every bit of it and looking forward for all the upcoming features :)
Gaurav Verma
@ankitagr06 Thanks !
Nikita Navral
@ankitagr06 Hi Ankit! How is everyone at @Topmate? Couldn't be more proud of handling Topmate's notification infrastructure and usecases since the beginning. Hopefully we will continue to delight you!
Ankur Singh
Looks great, just one feedback you can slow down the screen recording of the video to normal speed from 'supr' speed.
Gaurav Verma
@singh_ankur Thanks for the feedback. Here is a longer video https://youtu.be/oNhJjh5ZHkU
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