Aditya Raj

Feedback was everywhere — emails, forms, random messages — and hard to track.

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We’ve been struggling to actually see the feedback users leave — emails, forms, random messages… all over the place.

So we built Retour, and every submission comes straight to Slack with full context — ratings, notes — plus AI-generated summaries to make sense of it quickly.

Teams at PwC, Vercel, Supabase are using it to act on feedback instantly instead of chasing it.

Curious — how do you all collect user feedback in Slack?

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