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Jack Smith

Shyp Returns - Painless returns without needing a box or shipping label

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Hustle X
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ilan abehassera
Just tried with a Zappos order I had laying in my office for weeks. Brilliant, brilliant execution, the guy was here 10mn later. I really believe Shyp can get really big, really fast
Ouriel Ohayon
@ilan zappos has free returns no? why pay an extra?
ilan abehassera
@ourielohayon first you don't pay extra, second the ease of scheduling a shyp pickup has no comparison with UPS / Fedex
Ouriel Ohayon
@ilan i totally get the ease of use (indeed!) but you do need to pay Shyp 5$ no?
ilan abehassera
@ourielohayon just checked, you're right, haven't noticed actually. Happy to pay $5 for the pain it's solving :)
Ouriel Ohayon
@ilan makes total sense to pay for something that saves you time (and pain indeed)
Kevin Gibbon
Maker
Really excited to launch this new product. This was by far our most requested product extension. Really excited to see how it changed online shopping behavior.
Austin Smith
This is excellent. Returning thing is such a pain, and I've actually used Shyp for this in the past where I paid for shipping since I couldn't use the prepaid label. Great to see this supported now.
Kevin Rose
Congrats team Shyp, such a great feature!
Ryan Hoover
Nice work, @kevingibbon and team. You mention this is "by far our most requested product extension." What other product extensions are you planning?
Kevin Gibbon
Maker
@rrhoover Thanks Ryan! We actually found people where "hacking" the system by entering in [insert retailer here]'s warehouse address in the TO field and handing us a pre-paid label. This was a no-brainer. Have a ton in the queue such as new city launches, reducing pickup times and overall product experience. Anything to make it a simpler/faster/cheaper experience we will do!
Drew Reynolds
Solving one of the major pain-points of ecommerce. Really well done @kevingibbon, @iamjoshuascott, & the rest of the Shyp team!
Brett Goldstein
Any plans to release API? I can imagine this being just as awesome for businesses as it is for consumers.
Kevin Gibbon
Maker
@thatguybg No API yet. Always looking at additional products but focus is really important. We have so many moving parts (people picking up in cities, warehouse packaging, digital product) that it takes a ton of effort to do some of these things that may seem simple to implement technically.
David McGraw
Great work team Shyp! I'm really digging what you all have done.
Gregory Koberger
I already used Shyp almost exclusively for returns; so happy they made it even easier. For $5, I've had Shyp take care of gigantic unboxed items that need to be returned without blinking an eye. Worth every cent.
Jason Johnson
i'll be using this nearly every week
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