I think most attendance/productivity tools are solving a fake problem

Controversial take, but hear me out: most companies don't actually have a "how do I know my team is working" problem. They have a "I never defined what working even means for this role" problem, and they're buying software to avoid having that harder conversation.

Building Trackly has made this uncomfortably obvious. Every time someone asks for "more tracking," what they're really missing isn't data, it's a clear definition of what success looks like for that specific role. GPS check-ins can tell you someone showed up. They can't tell you the job was even scoped properly in the first place.

So here's my actual question for this community, and I want the honest answer, not the polite one:

If you've ever felt the urge to add more tracking/monitoring to your team, was it really a visibility problem, or was it secretly a "I don't actually know what I expect from this role" problem?

Willing to be told I'm wrong here.