⛏️ What's the last thing that broke while building a Product?

Many makers have shared the same experience: posts about what broke are 1000x more interesting than posts about polished things that are working perfectly =D

And sometimes, nothing is actually broken.
You just discover something that makes you change direction.

For us, we built a CMS where users could create their own pages:

userpage/ourdomain.com

Everything was working fine. But then we started thinking about potential bad players and content we wouldn't want associated with our main domain.

So we changed the approach and bought a separate domain: ourdomain.site

Now user pages will live there, while our main domain stays clean.

Not a disaster... Not really something that broke! Just one of those small discoveries that changes the direction of what you're building.

What's the last thing that broke or simply made you change direction while building?

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We've built a website optimisation audit tool. When we did our first round of user testing, we very quickly discovered that too many audits running at the same time caused it to crash and do nothing. When I say "too many audits" that was 2 at once. In our second round of user testing, we identified a new use for the platform. We originally built it for non-technical small business owners, but technical and large companies were interested. Now we have 2 use cases that we cover!

 Wow, inspiring story! Haha "too many audits" that was 2 at once =D
What’s the second use case that interested tech larger companies?

 haha yeah we just didn't know the system would reach its cap at that point, but that's why we test right?!

The second use case we learned is that agencies can bring a scored, ranked UX report to every pitch. Scope work from the findings, prove the result with a re-audit, and give clients a reason to keep them on. It provides a faster first layer of analysis to identify opportunities, support research, and prioritise areas for deeper investigation.

 Great! Are you planning to launch it here?

 Absolutely! We're gathering and creating the content needed and planning the launch.