@art_chang : You really need to sort out your support. I know that you're a small team that really likes reading your emails from the boilerplate response that you sent to my support email five days ago. Five days ago. Lightroom integration seems non-existent to me and, five days after buying Priime Styles, I still can't use it with my primary photo tool. I'd rather not have this conversation here, but how else do I get your attention?
@frassmith Hey Fraser, so sorry we missed your email! I'll go back into our archives and see what's up. Yes, we are a small team, but we always try to get back to support emails fast. Hearing feedback and sending out help is one of the most important aspects of the company. I apologize! If you need to reach me directly, art@priime.com. I'll go and check to see where your email went!
Report
@art_chang@priime Thanks Art. I got your email. I guess I'm one of those people who rapidly skips over introductory screens (read that as skips) so I missed the Lightroom tutorial link. Good luck with Priime. I think the desktop (or at least larger screens) it its true niche.
@frassmith@priime Hey Fraser. Yeah, I think it's good practice to assume the majority of people don't click around on tours or read them much for sure! We hope to integrate the instructions better into our menus and such (like in the help menu and all that). Plenty of great improvements to come! Thanks so much for your thoughts, let me know if there's more we can help with!
Any chance you'll be doing this for videos? I love adding the real photo film look to the videos I record, but it's a pain to load up Lightroom to do it.
Replies
Priime RAW
Priime RAW
Emisare Inc
Priime RAW