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Syed Ali

10d ago

Troubleshooting Agent by Pluno - Debugs customer issues before engineers do

Support tickets shouldn’t pull engineers away from building. Pluno does the investigation. It connects to your codebase, database, Sentry, session recordings, logs, and 3,000+ tools, traces complex customer issues end to end, finds the root cause, gathers evidence, and proposes the fix. Engineers stop digging through tools and start reviewing clear answers. Not another escalation. A troubleshooting teammate.

Pluno: Escalation Copilot for Zendesk - Periodic customer updates without babysitting Jira & Slack

Escalate Zendesk tickets to Slack or Jira in one click, with full context & key details via smart, customizable summary templates. Keep teams aligned & customers updated; no manual tracking, no missed updates. Faster resolutions, better support, higher CSAT.

AwesomeQA - Stackoverflow features for your discord server

AwesomeQA is a discord bot adding stackoverflow features to discord. It answers repetitive questions, provides insights on topics & support stats, and lets users find your discord answers on google.