Papercups
Open source Intercom Alternative
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Papercups 2.0 - Open source Intercom and Drift alternative

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Papercups is an open-source live customer chat app written in Elixir. We are a dev friendly alternative to Intercom and Drift that is highly extensible and customizable. We also have a Slack integration that lets you reply from Slack.

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Can't wait for Papercups to replace Intercom on PH :)
Have been loving it on and replaced our Front App chat plugin with it. They develop features so much faster and better.
We started using Papercups a few days ago at Taloflow. It's really easy to set up and doesn't seem to kill site loading times like other chat apps do (Drift, Intercom, etc.).
My hat off to a product that is so well design in a short amount of time. open source and Elixir? bring me on. Definetely seeing me using this for my SaaS to replace crisp.chat soon.
Maker
Thanks ! Let us know if you need any help getting set up :)
We use Papercups and are huge fans of the team! Use Papercups and never regret it!
This looks awesome! I have a question though, is registering mandatory for the Screen Sharing option?
Maker
Screen Sharing is completely optional :)
but what if we want to use it?
Maker
Oh if you want to use it than you need to register an account
Thanks Kam!
Can we able to install Opensource version of Papercups on DigitalOcean or other similar server? Or using Heroku is required? I don't have idea about how Heroku works.
Maker
Hi we are working on the self deploy instructions for other platforms like digital ocean. You can deploy our heroku instance with a few clicks we even have a button for it on github
Thanks, I looked it Heroku, it is built upon AWS. So it always going to cost little more thank AWS because of their own additional charges. Which can be little pricey for small startup or individual. Where traditional server like Gcloud or DigitalOcean can save a lot.
and I use Papercups -- we love the product and give the team an A+++!
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