Papercups is an open-source live customer chat app written in Elixir. We are a dev friendly alternative to Intercom and Drift that is highly extensible and customizable. We also have a Slack integration that lets you reply from Slack.

Papercups is an open-source live customer chat app written in Elixir. We offer a self-hosted alternative to Intercom for companies that are security & privacy conscientious. We're starting with chat, but long term, we want to handle all customer messaging.

Papercups shared inbox allows you to forward emails, SMS and live chat into Papercups, and reply from Slack, our dashboard, or our mobile app. Respond to any conversation from where your team works.

Papercups Functions enable custom and powerful automation across a variety of messaging channels (chat, email, Slack, SMS) by letting you write, run, and deploy JavaScript code directly inside the browser.