Orderly
Track every order, make every return
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Mike Ganz

Orderly - Every Order. Every Return. One App.

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Orderly
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Track your orders and make returns to any retailer, any brand - all from a single app! Orderly consolidates all of your shopping onto one page, monitors when your items will arrive, lets you when you need to make a return, and more!

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Mike Ganz
Orderly
Maker
📌
What do folks think is the hardest part about shopping, and especially returning, online?
Aigul Aisautova
Purpose AI
@mikeganz The hardest part for a consumer (in order of priority): - Getting refund instantly - Getting return processed (making return requests, returning items to courier, handling any follow-up disputes) - Getting return timeline and policy clearly communicated (especially for more complex items, eg. beauty, jewelry, shoes) The hardest part for e-commerces: - Making return inspection decisions / instant "no questions" refunds (i.e. managing risk levels) - Handling return edge cases issues with CX, Warehouse, Delivery (eg. wrong return item provided by customer, return dispute form customer)
Mike Ganz
Orderly
Maker
@aigulais Super interesting. Is your list of consumer pains in ranked order? As in, do you think the most painful things for you as a consumer is the time it takes to get your refund?
Aigul Aisautova
Purpose AI
Hi @mikeganz my list was based on my experience as e-commerce product, who build the return experience for a fashion e-commerce. However, the priority might differ based on your target customer segment, your e-commerce segment, etc. If you need any further advise feel free to DM me (if there is such feature in Product hunt, unfortunately, I don't use LinkedIn, or just email me - add my name to domain address of my startup :)), happy to help.
Tomoya Shiotsuki
Morph
Great! I use online shopping for different categories, so it's very helpful to manage it in one place.
Mike Ganz
Orderly
Maker
@shashamo Awesome to hear Tomoya! What's been the most difficult part about managing all of your shopping before Orderly?
Ula Thefoo
@mikeganz, great job getting Orderly off the ground! It's a fantastic idea and definitely makes organizing orders and returns much simpler. Best of luck with this launch!
Mike Ganz
Orderly
Maker
@footprint_calculator Thanks so much Ula! Have you given Orderly a try yet? Would love to hear your feedback specifically!
Alex Gavril
PROCESIO
Great one. Congrats on the launch!
Mike Ganz
Orderly
Maker
@alex_gavril1 Thanks Abhinav! Appreciate it. Have you downloaded the app yet? Would love to hear your feedback!
Sumanta Kundu
Congratulations on the launch!
Mike Ganz
Orderly
Maker
@sumanta_kundu2 Thanks Sumanata! Appreciate it. Have you downloaded the app yet? Would love to hear your feedback!
Junhyuk Mike
Congratulations on the launch! 🎉
Mike Ganz
Orderly
Maker
@junhyuk_mike Thanks Junhyuk!
Abhinav Ghosh
Nice idea , excited to see how it goes from here. All the best !
Mike Ganz
Orderly
Maker
@abhinav_ghosh Thanks Abhinav! Appreciate it. Have you downloaded the app yet? Would love to hear your feedback!
qiufeng
Congratulations on the launch of Orderly! In a world where e-commerce is booming and consumers are shopping from multiple retailers, the convenience of tracking all orders and managing returns through a single app is invaluable.
Mike Ganz
Orderly
Maker
@qiufeng 1000% agreed! What have you done in the past to track orders and returns from lots of different retailers?
Johnson
Mojo rizz
Good product! Congrats to your launch
Mike Ganz
Orderly
Maker
@0xjohnson Thanks! Have you given the app a try yet? Would love to hear your feedback and answer any other questions you have!
Aigul Aisautova
Purpose AI
Congratulations on the launch! Given the complexity of aggregating returns between multiple e-commerces, I believe if you want to focus on the customer side of things, you shall target strategy of Returnly or Loop. I would assume your use case would be buyers/stylist/smaller boutique stores, I would consider focusing on vendors vs. consumers, like me and you.
Mike Ganz
Orderly
Maker
@aigulais So essentially reconfigure the app to distribute through a retailer to their customers?
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