Orbiter AI - Detect business issues without staring at a dashboard
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Orbiter analyzes data in real-time to detect abnormal drops in business and product metrics. When a problem is detected, we alert teams in Slack so they never miss an issue that is impacting revenue or users.
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Hmm looks super dope, but seriously, does it work? I've built manual alerting on my product eng team and we get a lot of noise :(
@mskpw Hey Steven - the accuracy of alerting is really important to us and is something we work closely with our customers on. for each metric, we build a custom ML model that is adjusted to meet your needs (e.g. time to detection, sensitivity, etc.). happy to chat about it more! feel free to DM me at winston[at]getorbiter.com :)
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@zhangwins yea I feel like accuracy is a huge pain point for me. If you can do it, then I'm all in haha! Super interested to hear more, I just sent you an email!
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This solves a real pain for us running an enterprise SaaS - empowers us to "go on offense".
Man this thing will save me / the team so much time.
As a data scientist, I spend so much time manually monitoring what's good, what's bad and what's ok and sometimes it's not even obvious to me if something is noise or actually a real trend. We tried using static 'threshold' filters in persicope or other tools but they have too many false positives. Seems like you guys have thought about how to trade off between false positives and false negatives, which is v clever.
Gonna give this a spin today!
@sumanyu_sharma thanks! Excited to hear this your thoughts and feedback on this as it sounds like you’ve thought about this place problem space! Our signal to noise ratio is one of our highest priorities, so I’m happy to chat more on that if you’d like! Please send us an email and we’ll get you set up :)
I can think of several instances when Orbiter would’ve proactively helped my team in the past and can see it becoming a necessity for any team looking to stay ahead of the game moving forward. Looking forward to following the progress and success of this tool!
Cool product! Can't wait to try it out. I'm curious about real time metrics, is there plan to support those? Like data coming from kafka or non relational db's like nosql? Some of our real time metrics are fed/ingested through these. Also, what if i wanted to make or compute my own metric coming from different sources. Thanks.
@matthew_liem awesome questions, appreciate it! Currently we support streaming data into analytics databases in Postgres, where some of customers actually get data posted every minute! We currently do not have connections to Kafka or NoSQL implementations but we're always interested to get more users onboard! Please send us an email and I'd love to chat more about your specific implementation.
@matthew_liem in terms of computing metrics from different sources, we support this! That's our main benefit of staying platform/database agnostic to enable really interesting joins across multiple databases. For example, if you had revenue in one db, and geographic order data in another, you could get automated monitoring and alerting for your revenue by region!
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Really good product - it's sometimes just too much effort constantly monitoring significant changes to your metric, this is a life-saver!
@grisha_gevorkyan Thanks Grisha! That was exactly our motivation for building Orbiter. Having to track pages and pages and pages of dashboards is so time-consuming in today's fast moving world.
Yessss 🙏 Been using orbiter for quite some time now — so happy to see you launch! Amazing team. I signed up for peace of mind, frantically checking my dashboards every 10 minutes was just unhealthy. What's cool is it also notifies you in the opposite direction too, when things start to grow :)
@jakemor Thanks Jake! We're actually so pumped to solve this problem since we experienced it first-hand. Hard to imagine a world 5 years from now where metrics and dashboards aren't fully autonomous, monitoring themselves, and letting the user know when there's an insight (good, or bad)
Using Orbiter right now and it's a great feeling to get the Slack message from Orbiter and know that all the product metrics are being monitored 🙏. @victor_zhang1@markstevenwai@zhangwins what's the origin story (any personal stories you can tell from Tesla / FB / or DoorDash?
@markstevenwai@zhangwins@liveink Origin stories eh, where do I begin 😂Mark and I worked at Tesla's on the growth team from pre-Model 3 days till the Cybertruck unveiling. The pain of not knowing what was broken at any given time was a huge pain. Tesla moved incredibly fast - there were dozens of features being shipped each week, new sales updates being launched and tweaked, and changes to plans across all parts of the org. That meant your features might be accidentally impacted when another team ships code, launches a new email campaign, tweaks the website, ... the list goes on. Elon is also just really good at finding out what's broken via Twitter. Add the two together, and you can imagine the kinds of fires that break out when you see that Elon email rolling through before anyone had caught a graph trend dipping. Winston also has similar stories from Doordash too - it's what happens when you have growing companies that are trying to push the bounds on responsiveness and attention to customers.
@bbbunit hey! We support the following databases so far: Postgres, Mysql, MSSql, MariaDB, and Redshift. We're currently working on Bigquery, and Snowflake! What dbs do you use?
@bbbunit@victor_zhang1@sumanyu_sharma awesome to hear! BQ support is currently in testing, so sign up for access through our site and I’d love to get your feedback!
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What an awesome product! Been waiting for this. Can't wait to get started.
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