What made you give up on hosted e-commerce platforms?

We built Open Sky Commerce because we kept running into the same problem. Clients would come to us with a decent Shopify or WooCommerce setup, and within 6-12 months they were hitting walls -monthly fees stacking up, platform limitations blocking customizations, and no real ownership of the code running their business.

So we built a self-hosted Next.js store they could actually own. One payment, no monthly platform fee, full codebase access. We deploy it, they keep it forever.

Curious what pushed others to the same conclusion, or what's kept you from making the move. If you're still on a hosted platform, what would have to change for you to consider self-hosting?