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Staci Matt

NextOS - Omnichannel business communication: CRM, Chat, Surveys, VoIP

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Nextiva
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Nextiva Service CRM, Nextiva Chat, Nextiva Surveys, and Nextiva Analytics join forces to provide a full view of customer communications.

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Staci Matt
Nextiva
Maker
Hey Product Hunters!

 👋 Staci here from the Nextiva team. My colleagues and I are happy to introduce our new products on the NextOS platform. 

Nextiva was founded with the vision to simplify business communications for companies of all sizes. While we're mostly known for VoIP phone service, we've always known that we would expand to include other business tools. 

And with this release we've done just that! Nextiva Service CRM, Nextiva Surveys, Nextiva Chat, and the newly improved Nextiva Analytics provide businesses full views of their customers in one simple platform. Say goodbye to trying to aggregate a bunch of different products!

 Have any questions or feedback? We want to hear it all! P.S. - There's a special deal for Product Hunters if you check out the link! 😉
Cameron Johnson
Excited for this. Neat idea to merge all comms tools together and let them collaborate freely.
This would solve a LOT of the problems I'm having right now. I'm so excited to try this!
Zeki Dikmen
"Free Trial" is not working. It's just for collecting email.
Staci Matt
Nextiva
Maker
@zeki_dikmen Due to the complexity of setting up a CRM and the other products, we believe a Nextiva rep's involvement is crucial to ensure the configuration is successful. Give our team a call at 800-444-8464 to get started, or fill out the form and you'll receive a call from them shortly with the details of the offer.
Yaniv Masjedi

Create a better experience for your business and customers.

Pros:

Be the business your customers want you to be

Cons:

None

Tim Cipriani
Powerful solution for all sizes of customers.
Asif Shaikh
Who is your ideal type of user? Do you have customers using this already?
Staci Matt
Nextiva
Maker
@alleyecansee Hey Asif! Our ideal user is anyone who wants to improve their business communications. Any size business can use our products, and many positions can benefit from increased insight into their customer base. We officially started selling the product about 3 weeks ago and have customers up and running. Here at Nextiva, we've been using these products since Fall '17 and loving them!
Peter Kim
This sounds like a great solution to customer communications .
John Boitnott
This definitely looks like a solid, all-in-one product that will save me time.
Michael Gasiorek
About time someone integrated all these tools together. Is it easy to integrate with my existing tools, like Mailchimp and Facebook Ads? Also, how do you handle conversion tracking?
Staci Matt
Nextiva
Maker
@gasiorekm We agree! Thanks for checking us out. Integrations and API, as well as conversion tracking, are all set for release within the first year. We're largely focused on the customer experience currently, so tools like conversion tracking will come with the release of Nextiva Marketing (later this year!). One powerful thing about the NextOS platform is the customizability. With our rules engine, database builder, etc. you can build basically any tracking or notifications that you desire. For example, you can create a field for lead status, and then set a rule that when it is converted a notification is sent out, it is added to a list, and so on.
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