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Bram Kanstein (@bramk)

Loop Email 2.0 💌 🚀 - Your team's new inbox 👨🏻‍💻👩🏽‍💻

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Startup Stash
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Loop Email’s Shared inbox makes team work on public email accounts such as info@ or support@ simple and painless. Share the workload by assigning incoming emails, discussing emails with your team via side-chat and have an overview of all conversations.


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Blažka Blatnik
I spotted you the last time around, last year I think. At that point you didn't have an Android version. Has this changed?
Jernej Pavlič
Maker
@blazka_blatnik1 Hi Blažka, thanks for remembering! Our beta android version is already available. Check your PM - I'll send you the access!
Mateja Heindler
We currently have 2 shared accounts, info and jobs; we are planning to have at least 2 more, definitely support and maybe orders. My question would be, is it limited how many can we add?
Jernej Pavlič
Maker
@m13 hi! Already using shared inbox like a pro, congrats! :) You can add as many shared inboxes as you want - no limitations at this point.
Karin Frlic

Really useful app with a great potential for new features!

Pros:

This app allows me to see all my emails from different accounts and to chat with my team in the same place.

Cons:

I would like to have a possibility to "snooze" an email.

Jernej Pavlič
Maker
@karin_frlic thanks for the feedback! Snoozing is already on our roadmap, I believe we're launching it in about 2 weeks.
Luka Mohoric
Awesome! In my small business we have a few team members who join us for specific projects and we always hire new ones; my question would be, is the shared inbox a static thing or can I add new people and remove them when we need it, does this cost additional money?
Jernej Pavlič
Maker
@luka_mohoric good question, thanks! So a shared inbox is nothing more but a team of people. You can add/remove people in that team as your project develops with ease. Currently there are no limitations to team size, so you can share an inbox with one or more people. Example: you have an email set up, called hello@yourcompany.com where you get an email or two per day from potential clients. Since only you and maybe your partner or some sales representative are responsible for new inquiries - you can easily manage this shared inbox with just one person. Example 2: you have a project, where all emails for that project need to be brought together. You start off a new team inbox by creating a team in Loop. You add members in there and everytime you want your team to be notified about anything, just put the team in CC or share an email into that group. Overtime it becomes the perfect collection of files, emails and chats about a specific project.
Matic Uzmah
Tested! Boom! Love the product!
Jernej Pavlič
Maker
@matic_uzmah1 thank you!
Gal Mrvar
My team currently doesn't have a shared inbox account - we use a support address, where emails sent to that address get redirected to a few people who can handle specific tasks. The biggest problem we have is that every couple of months we have to delete emails to free up the given email storage. What's the limit within Loop?
Jernej Pavlič
Maker
@gal_mrvar Hi Gal! Loop works as an add-on to your existing email account. The space on Loop is currently unlimited - but you would still have to clear up your own every couple of months to reduce space. The good thing is you would still be able to see all emails in Loop!
Rok Germek

Great app - I have been using it for our communication for months now. We have an info@ account, where we get about 5 deals per month, so we don't have busy public email accounts where shared inboxes could get applied. But after trying it, it looks very cool and easy to use.

Pros:

A top user UX

Cons:

Is the android version out yet?

Mateja Sefman
I especially like loops. Love it, how loops work even with users, who don’t use Loop email, so it is basically possible to collaborate with anyone. Overall, probably the best email app out there.
Dun
have been using spark https://www.producthunt.com/post... . This one is definitely one step head. Could be a slack killer for small teams.
Jernej Pavlič
Maker
@huangdun thanks for the feedback! We're definitely targeting also smaller teams that are currently run their business over email and Slack.
Alja Gajsek
We’ve been using it for for more than a year and has helped us so much in transparent team communication.
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