New: Post-call analytics, Deepgram Flux improvements & more
Hey folks 👋
We've been shipping a steady stream of improvements to Layercode, based on your feedback.
Here's what's new:
Deepgram Flux improvements
Fixed the 60-second silence disconnect bug that was interrupting some longer pauses.
Deepgram Flux now works on Twilio calls when using your own Deepgram key (note: Cloudflare currently supports linear16 encoding only.)
Post-call analytics
​Capture transcripts and recordings once a call finishes and run analysis with LLMs. Read more about how to set up post-call workflows.
Cartesia Sonic-3 emotive voices
Support for Cartesia's new emotive voice capabilities are live, just look for voices with the ‘emotive’ tag in the voice browser.
Ease of use improvements
Agent IDs now display on list cards for easier management.
Set maximum session duration and silence thresholds, after which the session automatically ends (with a note on the reason).
Pass custom JSON data from frontend to agent backend. Read more about how to send events to your backend without interrupting live conversations.
Twilio numbers are now visible in both dashboard and settings.
Clearer error messages
Improved error handling for BYOK providers (Cartesia and ElevenLabs).
Note on user endpoint latency
We've temporarily hidden this metric while we rebuild it to accurately measure across Deepgram, Flux, and Twilio setups.
Coming soon: Multi-user accounts for team collaboration, stay tuned!
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