Kaizan joins client meetings, reads emails and chat, and turns it into a live CARE score for every account (Client satisfaction, Account activity, Relationship coverage, Engagement growth). AI Helpers flag risk and stakeholder gaps, draft follow-ups and QBR narratives, and recommend next-best actions for the team to review. Built for agencies, consultancies and SaaS CS teams — sits alongside your CRM, not instead of it, with API and MCP access built in.