Kaizan joins client meetings, reads emails and chat, and turns it into a live CARE score for every account (Client satisfaction, Account activity, Relationship coverage, Engagement growth). AI Helpers flag risk and stakeholder gaps, draft follow-ups and QBR narratives, and recommend next-best actions for the team to review. Built for agencies, consultancies and SaaS CS teams — sits alongside your CRM, not instead of it, with API and MCP access built in.
Hey Product Hunt!
We built Kaizan because account teams at agencies and consultancies were spending more time writing recap emails and QBR decks than actually managing client relationships. Meeting notes lived in one tool, client health lived in someone's head, and follow-up work fell through the cracks between calls.
Kaizan pulls meetings, email and chat into one place, scores relationship health with CARE, and has AI Helpers do the admin — drafting follow-ups, flagging stakeholders you haven't looped in, and surfacing accounts that need attention before a client has to ask. A person still reviews and sends anything that goes to a client — we built it to remove the admin, not the relationship.
It runs alongside your existing CRM rather than replacing it, and it's priced per client, not per seat.
Would love your feedback, especially from anyone running client-facing teams today — what's the most annoying part of account-management admin for you?