DeskNova - The all-in-one helpdesk & ITSM for growing teams

Hey Product Hunt 👋 I'm Sam, the maker of DeskNova. I built DeskNova after watching small teams try to run support out of a shared inbox — requests scattered across email, chat, and sticky notes, things slipping through, and no honest way to answer "what's actually open?" The "real" helpdesks were either too expensive or made you buy three add‑ons to get basics like asset tracking. So DeskNova is the all‑in‑one I wish we'd had: • Every request — email, live chat, or a branded portal — becomes one trackable ticket • Knowledge base, SLAs, approvals & onboarding built in • IT asset & vendor management included — QR labels, warranty & contract alerts — not a separate tool • KB‑grounded AI that summarizes tickets, drafts replies, answers customers on your portal, and turns solved tickets into help articles — but only ever suggests. A human always sends or publishes. • Security‑first: multi‑tenant isolation, SSO, 2FA, encrypted secrets (independent audit passed) Enterprise capability, small‑team simplicity. It's free during beta, and I personally help set up every team. I'd genuinely love your feedback — what's missing, what's confusing, what would make you switch? I'll be here all day. 🙏 👉 desknova.in