What's the line between a minor launch bug and a dealbreaker?
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Moving a date is tough but doing it for financial flow or security is always the right move. I’ve made the mistake before of rushing out a launch just to stick to an arbitrary deadline and we spent the next month putting out fires instead of getting feedback.
People forget a late launch but they don't forget a broken checkout experience.
How did your team and early waitlist users react when you broke the news about the delay?
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