How new teams can build community around the product on PH?

I’ve been a part of PH for 2+ years now, and I really love it, met real friends like @abdalyousef and @michalhajtas, and I really learn from @busmark_w_nika , @abbas143official . My team (Scade) have launched twice, and we've been active supporting other launches, giving feedback, sharing advice in discussion, connecting with other makers, and speaking about our own product. This helped us become visible on the platform, get feedback before launch and be known to the community on launch day. It lead us to a Product of the day, twice, and even a nomination for Kitty awards.

Now, I’m helping a new product with PH launch. Guys are new to PH and they genuinely got involved. They filled out their profiles with real names, photos, bios, and links. They started testing products and giving feedback to makers and asking question, reading discussion, and sharing their thoughts.

But no one can see them. They created accounts about two weeks ago, comment by themselves without AI, but their comments seem useless for PH or what? Product Hunt support keeps pointing to the guidelines, but everything in those rules is followed. Comments are flagged as AI-generated, which is unfair (funny cause this is the team of AI detection experts and the product we aim to launch is on AI detection).

Personally I think that this creates a gap between new makers and old ones, who have their second or third launch.

I don’t understand how these moderation algorithms work, and why real people with filled profiles are hidden. I believe it's almost impossible to be seen and make a community without supporting others, but nobody sees their support.

I want to ask the PH team how do you flag ai content? as an AI detection team, we know what is a false positive and that any ai detector can't be 100% sure in content origin.

And another question for new makers, how did you get noticed, and did you struggle with this? (hopefully mods will let this discussion live + you comments will be visible here)