Ksusha

How do you grow a community around the product?

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We all know that a community can increase sales and grow the product. But it’s hard to make people interested in the product before it is launched. How do you unite people in a community and stir up interest?
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Maya Ben Zid
I'd suggest hyper-personalization - by that I mean connecting with people on a human-to-human level as much as possible. Then, you have a firsthand uderstanding of your audience, people's needs, fears, and values. Once you do that, marke - the right content, relevant product updates, engaging social media posts, and so on.
Ksusha
@maya_ovice good point! Thank you!
Gurpinder Singh
Talk about topics related to your product and industry. Answer their questions, comments and DMS. Educate and entertain your audience on social media platforms. It can help a lot!
Ksusha
@gurpinder_singh which platforms do you use?
Gurpinder Singh
@ksusha_golovchenko I mostly focus on LinkedIn, Instagram for social media marketing (that's where our audience is). Medium for blog posts.
Ksusha
@gurpinder_singh thank you for the answer :)
Andrey Lipkovskiy
You can rely on early adopters of your product and help them grow as experts by creating useful content for your audience in the very beginning. This helps you take a look at the content that your audience find useful from the other perspective and reveal something that you might miss
Ksusha
@lipkovskiy cool idea! like micro influencers, yeah?
Goutham
The best way to grow a community would be to ensure that there's highest 1-1 engagement between the members. Otherwise it eventually becomes a ghost town. I've been a part of a lot of communities. And the thing I've observed is that atleast in the early stages, the community manager takes a lot of efforts to organize events, activities to make sure people get to know each other :) It becomes a separate activity apart from the product. But the best part about communities is that they invert the funnel & create exponential sales by word of mouth :)
Ksusha
@gouthamj all right! how do you think, every product needs a community manager in a team to fire the convercations around the product?
Goutham
@ksusha_golovchenko Definitely Ksusha :)
Send out goodies if you have a budget. Make an exclusive community and give them deals they can't get elsewhere. Make your users a significant part of your content strategy. Be there when your users come across an issue. Reward them with gifts whenever there comes a special occasion. Etc.
Ksusha
@senthil_nathan9 excellent idea its interesting to make some followers to be like influencers in the community they are pleased and others are involved
@ksusha_golovchenko , yeah, exactly, startups like Notion have nailed it.
Patricia
It is not that easy, but I believe once valuable content is produced and suggested in the field that the business specializes in, it opens a door to creating the right community composed of people with the same area of interest. :) Once the community already exists, it is important to maintain the space where these people gather, regularly bring valuable content to participants, and be active within the community.
Andrey Lipkovskiy
Hey Ksusha. You inspired me with your topic and I decided to write a post based on my experience https://medium.com/@andreylipkov...
Ksusha
@lipkovskiy wow! so coooool I ll post that on my twitter πŸ––πŸΌ
Ankur Mehrotra
As a Solo developer, building a community is exhausting.
Ksusha
@ankur_mehrotra1 but it will help with sales
Ankur Mehrotra
@ksusha_golovchenko Sure but it is also very unpredictable.
Julie Meridian
There are a minimum of three perspectives to think through: 1. yours: what are your product motivations? (looks like you're got a strong handle on this: leverage it to increase sales, grow product) 2. passive members: what makes it worth the effort to visit it? 3. active members: what makes it worth the effort to contribute to it? (comments or posts; also comment & user moderation) Communities live or die by the interplay of content and member's involvement with it, especially if they generate it. In an extreme but not implausible case, it can get out of hand quickly and shift into something that runs counter to your brand (especially if there aren't people involved with moderation). What's far more likely is that it quietly struggles with engagement, and that happens when those core reasons (#2 and #3) aren't strong. There's a time-based aspects to these perspectives too. A community of aspiration/hype pre-launch is likely to turn into a community of support post-launch. If you plan for that, great! If you're not ready to shepherd it as such, it might make more sense to find existing communities to participate in.
Ksusha
@juliemeridian wow, very detailed response, thank you! I got good points for myselfπŸ™‚
Daniel Engels
There is no magic bullet to get a community. What works best is a powerful personal network of the founders. It's not smth accessible to any founder - but wee what you could leverage given your existing network.
Ksusha
@daniel_engels thank u for the answer!