How do you divide your time between coding new features and talking to users?
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There's always a endless list of bugs to fix and updates to ship every single week.
But every time i actually get on a quick call with a user i realize half the stuff i just built wasn't even that important to them. It's hard to know when to put down the code and just listen.
How many hours a week do you actually block out just to chat with your customers?
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I think talking to users can save more time than fixing the wrong things for hours How do you decide which customer conversations are worth prioritizing?
some weeks gets busy with coding and bugs. i just try not to go too long without hearing from users.
I put user call on my calendar so they don't get pushed aside when the coding work starts piling up.